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Triwill Group

Head of Sales, Renewals

northern, KY

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Job description

Description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Head of Sales, Renewals based in United States.

This is a senior commercial leadership opportunity focused on protecting and growing a large recurring-revenue customer base.

You will own the strategy, operating model, and performance of a Renewals organization while leading and developing a team of eight Account Managers.

The role combines strategic leadership with hands-on involvement in complex renewals, executive engagements, commercial negotiations, and expansion opportunities.

You will use customer data, usage trends, and market insights to identify risks, strengthen retention, and uncover sustainable growth opportunities.

Working closely with Product, Engineering, Finance, Procurement, and executive stakeholders, you will help shape customer-centric strategies and product priorities.

As a player-coach, you will establish a rigorous operating cadence while stepping into high-impact customer situations where your leadership can materially influence outcomes.

This role is ideal for a commercially driven sales leader who thrives in complex technology environments and is energized by building teams, creating customer value, and driving predictable growth.

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