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Job description
A healthcare solutions company seeks an Associate Director, Social Care & Member Experience to lead its contact center operations in Glen Cove, NY. This role requires experience in healthcare call center management and operational oversight through systems like Five9. The candidate will develop a growing team, improve member engagement, and ensure compliance across billing and patient workflows. The position offers a salary range of $85,000–$105,000, with benefits including health insurance and unlimited paid time off.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.