waypointjobs

Cintrifuse

Head of Technical Customer Support

chicago, IL

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About this opportunity

Cintrifuse lists this Head of Technical Customer Support opportunity in chicago, Illinois. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Carefeed is seeking an experienced leader to head our customer-facing technical support team. You will shape processes, tooling, and SLAs to deliver outstanding service while working closely with engineering on recurring issues.

In this hands-on role, you will learn Carefeed’s product integrations and internal logic, aim to prevent issues, and drive improvements across support, implementation, and customer success teams.

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Worksite address

chicago, IL, 60290, US

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