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ICP Search

Head of Technical Delivery

new york, NY

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Job description

Connecting Exceptional Talent within Broadcast, Production & Sport Media @ ICP Search ⚽

Head of Technical Delivery – Media Technology (NYC)

ICP Search has partnered with a rapidly scaling media‑technology company to identify an exceptional Head of Technical Delivery. This organisation is growing fast, winning major Tier 1 enterprise clients and expanding globally. They now need a senior technical leader to rebuild, mature and scale their delivery function so they can successfully onboard the world’s biggest sports and media brands.

This is a unique opportunity to join a high‑growth SaaS company at a pivotal moment, owning delivery, shaping process from the ground up, and directly influencing how the world’s most recognisable media organisations adopt next‑generation content technology.

The Role

As Head of Technical Delivery, you will take full ownership of how the company delivers complex, enterprise‑grade implementations for major clients. You will not be writing code, but you must understand the architecture deeply enough to guide engineers, unblock technical challenges, and build a world‑class delivery framework.

What You’ll Do

Lead the full delivery lifecycle for enterprise migrations and implementations

Build, scale and mentor a growing delivery organisation

Create repeatable playbooks, onboarding frameworks, and runbooks

Own migrations, integrations, scoping, and deployment standards

Partner closely with Product, Engineering, and Customer Success

Ensure successful onboarding of Tier 1 customers across sports, media and entertainment

Bring modern delivery thinking to a fast, ambitious scale‑up environment

This role requires someone who can operate as:

A do‑er on day one

A builder by month three

A global delivery leader by year one

What We’re Looking For

To succeed in this role, candidates must bring a deep background in media technology. This is not a generic SaaS delivery role.

Strong technical grounding in media / broadcast / video / streaming / MAM / DAM / content workflows

Hands‑on experience delivering complex migrations and enterprise implementations

Understanding of media workflows & metadata, ingest → storage → delivery pipelines, API‑based integrations, and cloud‑based content architecture

Experience building delivery processes in a scale‑up or high‑growth environment

Strong customer‑facing and stakeholder leadership

Ability to bring clarity, structure, and technical confidence into an evolving, fast‑paced organisation

Bonus Point For

Experience with content management platforms (MAM/DAM)

Knowledge of transcoding, metadata schemas, or asset management workflows

Familiarity with cloud content pipelines (AWS / GCP / Azure)

Candidates must be NYC‑based or able to relocate. This role requires close collaboration with leadership and teams on site.

Why This Role Matters

Our Client has already secured some of the biggest names in global sport and media. With demand surging, they need a delivery leader who can bring technical depth, architectural clarity and operational maturity to ensure these customers are onboarded successfully.

You will be at the heart of building a delivery organisation that will scale globally and have the opportunity to make a lasting impact on the entire customer lifecycle.

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Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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