About this opportunity
Citizens lists this Head of Web Experience — AI-Driven Digital Strategy Lead opportunity in westwood, Massachusetts. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Citizens seeks a Head of Web Experience to lead its public web ecosystem, shaping strategy, governance, and operating model for customer-facing web experiences across brands and platforms.
You will drive cross-functional collaboration with Marketing, Technology, Product, Risk, Legal, Compliance, Brand and Experience Design, ensure AI-ready content structures, and set measurable performance across journeys.
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Worksite address
westwood, MA, 02090, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.