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Job description
Job Description
First Hawaiian Bank is currently seeking a highly engaging, customer-focused, goals-driven Head Teller to join our team at the Pukalani Branch.
Compensation:
The salary range for the role is $21.00 - $24.50/hr; commensurate with experience; plus sales incentives.
Work Schedule:
Monday - Friday 8:00AM - 4:30PM; Saturday on a rotation basis 8:30AM - 1:30PM (hours may vary)
Responsibilities
In this role, you will provide stellar customer service while processing customer transactions and support Bank goals by promoting and referring bank products and services. The Head Teller also assists in the supervision of Branch Tellers and the Branch operations.
Qualifications
The ideal candidate will have:
High school diploma or equivalent required
One year of experience as an FHB Senior Teller; or
Two years' experience as an FHB Teller and cross-trained to perform supervisor duties; or
One year experience as a Teller (or equivalent) in another financial institution with two years' supervisory and cashiering experience required
Knowledge of the financial services industry (e.g., retail, mortgage/loans/deposits, and wholesale banking) preferred
Must be pleasant and tactful when interacting with customers
Good oral and interpersonal communication skills
Attention to detail and ability to use judgment and discretion regarding customer transactions and confidential information
Able to handle confidential matters judiciously
Must be able to perform basic mathematical calculations and balance cash with the assistance of a calculator
Possess sales skills to enhance business development opportunities
Ability to work independently with minimal supervision
Familiar with standard concepts, procedures, and practices in branch operations
Demonstrated ability to lead a team
Ability to work under pressure with multiple deadlines
Ability to problem solve
Ability to resolve complex staff and customer issues/transactions
Exercise good judgement
Worksite address
makawao, HI, 96768, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.