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University of Texas

Health Access Partner

austin, TX

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About this opportunity

University of Texas lists this Health Access Partner opportunity in austin, Texas. Review the employer’s description below for duties, qualifications and application requirements.

Job description

**Job Posting Title:**Health Access Partner**----****Hiring Department:**Dell Medical School**----****Position Open To:**All Applicants**----****Weekly Scheduled Hours:**40**----****FLSA Status:**To Be Determined at Offer**----****Earliest Start Date:**Ongoing**----****Position Duration:**Expected to Continue**----****Location:**AUSTIN, TX**----****Job Details:**## **PURPOSE**The Health Access Partner is responsible for coordinating and scheduling patient appointments, ensuring efficient patient flow and optimal use of clinical resources. This role works closely with physicians, nurses, and administrative staff. The Health Access Partner plays a vital role in enhancing patient satisfaction and operational efficiency by managing appointment schedules, verifying insurance information, and communicating with patients regarding their appointments## **RESPONSIBILITIES****Schedule Patient Appointments*** Schedule, cancel, and reschedule patient appointments.* Coordinate with healthcare providers to ensure availability.* Manage and prioritize appointment requests based on urgency.**Patient Communication*** Communicate appointment details, changes, and cancellations to patients.* Answer patient inquiries regarding appointment schedules.* Provide information about clinic services and procedures.**Insurance Verification*** Verify patient insurance information prior to appointments.* Communicate with insurance companies to confirm coverage.* Ensure accurate billing and collections.**Maintain Patient Records*** Update and manage patient records in the electronic medical record (EMR) system.* Ensure confidentiality and accuracy of patient information.* Generate reports on appointment statistics and patient flow.**Coordinate with Clinical Staff*** Work closely with physicians, nurses, and other healthcare professionals to schedule appointments.* Ensure smooth and efficient patient flow.* Address and resolve scheduling conflicts.## **REQUIRED QUALIFICATIONS*** High School Diploma/GED* At least 2 year(s) of experience in similar role.* Basic computer skills and familiarity with scheduling software.*Relevant education and experience may be substituted as appropriate*## **PREFERRED QUALIFICATIONS*** Associate's Degree with at least 4 year(s) of experience in healthcare setting.* Advanced proficiency in scheduling software and customer service.* Certification in Healthcare Access Management (CHAM)## **SALARY RANGE**$43,500 + depending on qualifications## WORKING ENVIRONMENT/EQUIPMENT* Standard office equipment* Repetitive use of a keyboard## REQUIRED MATERIALS* Resume/CV* 3 work references with their contact information; at least one reference should be from a supervisor* Letter of interest**Important** **for applicants who are NOT current university employees or contingent workers:** You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

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Worksite address

austin, TX, 78716, US

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