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Job description
GENERAL PURPOSE OF JOB
nThe Health Center Lead, Provider is a patient-facing clinician responsible for delivering high-quality care while supporting the day-to-day operations of the health and wellness center. Approximately 90% of this role is dedicated to direct patient care.
nIn addition to clinical responsibilities, this role provides on-site coordination and operational support to promote efficient workflows, team effectiveness, and a positive patient experience. The Health Center Lead partners closely with operations leadership and serves as a resource for staff, helping address routine operational needs and escalate issues as appropriate.
nLocated onsite in Oconomowoc, WI.
nSchedule: 40hrs/wk
nKEY RESPONSIBILITIES
nnnProvides comprehensive primary care services, including assessment, diagnosis, treatment, and follow-up, in alignment with evidence-based guidelines.
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nnPerforms physical examinations and preventive health services.
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nnOrders, interprets, and evaluates diagnostic tests.
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nnPrescribes medications and treatments in accordance with licensure and clinical standards.
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nnDocuments patient encounters, care plans, and outcomes accurately in the medical record.
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nnEducates patients and families on wellness, prevention, and treatment plans.
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nnManages acute and chronic conditions, utilizing available tools and resources to support ongoing care.
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nnCollaborates with care team members to coordinate services, including referrals to internal and external providers.
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nnMaintains knowledge of pharmacological treatments, including appropriate use and potential side effects.
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nnAdheres to all clinical protocols, regulatory requirements, and organizational policies.
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nnWorks collaboratively with clinical and non-clinical staff to support a patient-centered care environment.
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nnParticipates in quality improvement initiatives, patient care programs, and continuing education.
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nnSupports compliance with clinical, safety, infection control, and HIPAA standards.
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nnServes as a clinical resource to team members for day-to-day questions and guidance.
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nnSupports daily health center operations, helping ensure efficient patient flow and resolution of routine issues.
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nnPartners with Operations Leadership to maintain effective workflows, staffing coordination, and service delivery.
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nnAssists with staff scheduling updates and communicates coverage needs or gaps.
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nnMonitors operational processes such as work queues, logs, and supply levels, escalating concerns as needed.
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nnHelps address patient concerns and supports service recovery efforts.
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nnCommunicates effectively with staff and leadership regarding day-to-day operations.
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nnParticipates in onboarding, training, and skill development of team members.
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nnProvides input to operations leadership on staff performance and operational improvements.
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nnMaintains EHR Super User knowledge and supports team utilization of systems.
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nnResponds to urgent or emergent situations, providing leadership and coordination as needed.
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nnCompletes incident reporting and supports follow-up actions.
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nnMaintains confidentiality of patient and organizational information.
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nnUtilizes technology to communicate with patients in accordance with organizational policies.
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nnDemonstrates professionalism, adaptability, and effective communication in all interactions.
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nnPerforms other duties as assigned.
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n nJOB REQUIREMENTS
nEducation:
nnCompleted master's degree level Nurse Practitioner or Physician Assistant program from an accredited college/university.
n nExperience:
nnnMinimum three (3) years primary care practice experience.
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nn1 year of leadership experience preferred.
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nnAbility to work independently.
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nnWorking with an Electronic Medical Record (EMR).
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nnExperience working with pediatric patients in some locations.
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nnCertain clients and health centers may require travel.
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nnCertain clients and health centers may require phlebotomy.
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n nCertificates, Licenses, Registrations:
nnnActive and unrestricted applicable licensure.
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nnCurrent CPR (BLS) certification or must be obtained within 60 days of hire.
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nnNPI & DEA.
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nnCurrent National Board Certification.
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nnMay be required to obtain and maintain a valid DOT Medical Examiner Certification, depending on job responsibilities or location.
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n nKnowledge, Skills & Abilities:
nnnProven ability to work effectively with diverse populations and a demonstrated commitment to fostering inclusion.
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nnStrong clinical assessment and decision-making skills.
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nnAbility to balance independent clinical practice with team collaboration.
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nnEffective verbal and written communication skills.
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nnStrong organizational and problem-solving abilities.
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nnAbility to support team coordination and daily operational needs.
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nnProficiency with electronic medical records and standard business software.
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nnAbility to manage multiple priorities and respond effectively under pressure.
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Worksite address
oconomowoc, WI, 53066, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.