About this opportunity
The Arc Mercer lists this Health Center Practice Manager opportunity in ewing, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Health Center Practice Manager
Compensation: up to $70,000.00 annually
Status: Full-Time
Category: Exempt
Reports to: Administrator of Medical and Behavioral Services
Location: Mercer County, NJ
Who We Are
The Arc Mercer has supported individuals with intellectual and developmental disabilities (IDD) for over 70 years. We are recognized for operational excellence, strong leadership, and industry-leading low staff turnover. Our organization is committed to innovation, accountability, and building systems that ensure consistent, high-quality services across all programs.
What We Offer:
Top 401k plans in the industry. Employer contribution of 5% and 6% match, for a total of 11%
Comprehensive Medical and Dental Benefits
Paid Time Off: Personal, Vacation & Sick
⭐ Position Overview
The Health Center Practice Manager oversees daily administrative and operational functions of The Arc Mercer Health Center. This role ensures seamless coordination of appointments, medications, insurance requirements, laboratory orders, and communication across multiple departments and external partners.
You’ll be the central hub connecting physicians, clinical staff, residential programs, families, pharmacies, and outside providers — ensuring timely, accurate, and person-centered care for individuals with IDD.
⭐ What You’ll Lead
🩺 Practice & Appointment Coordination
Manage physician schedules and Health Center calendars
Coordinate resident appointments with internal/external providers
Oversee referrals, follow-ups, testing, and provider recommendations
Communicate appointment details to residential and clinical teams
Medication & Pharmacy Coordination
Serve as primary liaison with pharmacies
Receive, verify, secure, and document injectable medications
Complete and track prior authorizations, appeals, and medication forms
Coordinate Genesight testing and related documentation
Laboratory & Diagnostic Support
Process lab orders and requisition forms
Coordinate lab appointments and follow-up documentation
Ensure providers receive timely lab results and information
🛡️ Insurance & Authorization Management
Verify insurance eligibility via NaviNet and Tebra
Submit and track prior authorizations and appeals
Resolve insurance issues impacting appointments or medications
Communication & Administrative Operations
Manage Health Center emails, calls, voicemails, and correspondence
Maintain organized medical, administrative, and insurance records
Support communication between Health Center, Residential Services, Day Program, families, pharmacies, and outside providers
Financial & Office Administration
Prepare bank deposits and maintain deposit documentation
Track deposits and bill breakdowns in Excel
Maintain organized financial and administrative records
🤝 Provider & Pharmaceutical Relations
Coordinate meetings with pharmaceutical representatives
Maintain product information and educational materials
Support provider communication with external organizations
⭐ What You Bring
Required
High school diploma (Associate/Bachelor’s in healthcare administration or business preferred)
Experience in medical office administration or healthcare practice management
Knowledge of scheduling, insurance verification, prior authorizations, and pharmacy coordination
Proficiency with Tebra , NaviNet , and Microsoft Excel
Strong organizational, communication, and problem-solving skills
Ability to manage multiple priorities with accuracy and confidentiality
Preferred
Experience working with individuals with intellectual and developmental disabilities (IDD)
Background in interdisciplinary healthcare coordination
⭐ Core Competencies
Healthcare operations
Organization & attention to detail
Communication & follow-through
Appointment & referral management
Medication/pharmacy coordination
Insurance & authorization processes
Professionalism & confidentiality
Collaboration with interdisciplinary teams
⭐ Why Join The Arc Mercer?
Mission-driven work supporting individuals with IDD
Collaborative clinical environment
Stable, growing organization with strong community impact
Comprehensive benefits package
Opportunities for professional development
Equal Opportunity Employer The Arc Mercer is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status
Referra l Notice: Please list any employee referrals directly in your application. To maintain a fair and compliant hiring process, applicants and their contacts should not reach out to company leadership or managers regarding interviews or hiring decisions. All communication must go through Talent Acquisition.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.