About this opportunity
United Health Centers lists this Health Center Supervisor opportunity in huron, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Consideration of internal candidates for this Health Center Supervisor position will be prioritized. We are hiring for a health center supervisor position. Under the direction of the Health Center Manager, individual will direct, supervise, and coordinate staff and day-to-day operations for assigned center to provide outstanding customer service, quality and cost- effective care. Expected to manage the daily operations of both the Front Office and Back Office areas of the health center. Responds to issues as appropriate (i.e., scheduling errors, patient flow bottlenecks, patient concerns, employee relations issues, etc.) and forwards information to appropriate supervisor and to Health Center Manager as needed for formal follow-up. Consistently conducts operations and decision-making base on using UHC policies and procedures. Approaches work in a consistent and timely manner and as directed by the Health Center Manager.
Summary Of Responsibilities
Works closely with the Health Center Manager and other members of the clinic management team to
Ensure staff adherence to customer service standards and quality of work.
Proactively manages provider appointment schedules to ensure provider templates are correctly applied and ensures provider appointments are scheduled appropriately.
Maintaining patientflow in clinic to a level that supports agency productivity standards and goals
Manage patient flow in real time to ensure patients are checked in registered in a timely manner
Works with Health Center Manager to monitors and evaluate staff performance and recommends promotions and disciplinary actions.
Provides Health Center Manager with ongoing feedback on staff performance and assist with completing performance evaluations.
Provide appropriate coaching, training, counseling and staff development in association with Health Center Manager.
Participates in the interview process and selection of new personnel with Health Center Manager for Front Office and Back Office positions.
Plans and evaluates working assignments to ensure adequate coverage to provide quality care.
Forwards all notification (formal and informal) of site audits/visits (i.e., OSHA Blue Cross etc.) to Health Center Manager who will coordinate between clinical and operations to ensure readiness for site audits/visits.
Maintains direct communication with Health Center Manager, providing updates on operational issues, process improvement suggestions and other concerns.
Under the direction of the QA Coordinator, will participate in process improvement and data collection as necessary.
Ensures data entry corrections/completion is resolved in a timely manner.
Monitors accuracy of cash/ copay collections, payment entry, and the daily site deposit.
Provides coverage in health center positions as necessary.
Interfaces with other departments to ensure operational effectiveness.
Able to multi-task and manage assigned project as directed by Health Center Manager.
Other duties and responsibilities as assigned by the Health Center Manager.
EDUCATION AND LICENSE/CERTIFICATION
High School diploma or equivalent is required. Associates Degree in Business Administration, Health Care Administration, or a related field is preferred. Experience in lieu of degree may be applied for this position.
PRIOR EXPERIENCE
Minimum 1 years of management or supervisory experience preferred
Skills
Bilingual Preferred (English/Spanish) but not required.
Able to quickly build and maintain rapport with patients and providers of differing backgrounds; team player
Customer-service oriented
Strong computer skills
Familiar with adult learning and general training techniques
Positive professional insight
Flexibility and dependability
Demonstrated good problem-solving skills; sound judgment
Effective leadership/supervisory skills
Modern office practices and procedures including email
Attention to detail and excellent follow-through on work tasks
Able to handle multiple tasks simultaneously
The pay range for this Exempt position starts at $73,696.94 a year. Our salaries are dependent on knowledge, skills, and experience.
In addition, our comprehensive benefits package for regular status employees includes
In addition, our comprehensive benefits package for regular status employees includes
Medical, Dental, and Vision insurance with low premium cost
Paid time off and paid holidays
401k plan with matching contribution
Educational Assistance
Employee discounts and more!
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Worksite address
huron, CA, 93234, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.