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Job description
5159 S Ashland Ave, Chicago, IL 60609, USA
Job Description
Posted Monday, September 7, 2026 at 5:00 AM
We are an equal opportunity employer. All qualified applicants will receive consideration for employment. We do not discriminate for any reason. We welcome talented individuals who believe in our mission, drive the organization forward, and recognize the positive impact they can bring to our communities.
Who We Are
If you want to work for a mission-driven organization that’s impacting community health care both on a local and national level, then Access Community Health Network (ACCESS) may be the perfect place for you . As a nationally recognized leader in community health, we continue to innovate and improve our integrated care model to address the total health and wellness of our patients. Our dedicated staff are committed to advancing health equity and making a long-term impact on the health outcomes of the more than 150,000 patients that count on ACCESS as their medical home each year.
Position Summary
The Team Lead is responsible and accountable for assessing, planning, organizing, and supervising health center activities under the direction of the Health Center Manager. The team lead is a superuser in their area and practices in accordance to established ACCESS policies and procedures. They work to ensure that each patient has a positive experience.
Core Job Responsibilities
Train/precept new and existing staff according to standards and processes
Serve as the health center super-user for Epic and other tools/systems
Supervise staff (in absence/at direction of manager) providing leadership and direction to all health center employees, motivate staff and ensure focus on the mission
Provide clear and constructive performance feedback to staff, share performance feedback with health center manager
Partner with providers and staff to solve problems, patient issues/complaints, etc.; provide conflict resolution support for team members (service recovery)
Support manager with introduction and monitoring of new processes and procedures for the department when necessary.
Maintain health center inventory; replenish supplies as necessary
Develop/prepare monthly staff time schedules; completes daily work schedule of assignments including scheduling lunch and breaktimes as directed by manager
Requirements/Preferences
High School diploma or equivalent
Medical Assistant Diploma from accredited program
A minimum of two (2) years’ experience in health care
A minimum of one (1) year experience as a medical assistant
A minimum of six (6) months’ experience as Epic super user
Basic proficiency in Microsoft Office products
Tuition reimbursement and student loan forgiveness programs for qualifying individuals
Comprehensive healthcare coverage including Medical, Dental, and Vision
403(B) retirement plan and financial resources to help you save and plan for your retirement
Life Insurance
Opportunity to participate in cross-departmental committees to innovate and transform our care delivery model and our workplace
ACCESS is a Network of Federally Qualified Health Centers treating patients on the frontlines of community-based health care. Depending on positionapplied/being recruited for, candidates may be required to be vaccinated against communicable diseases and provide supporting documentation proving that they are properly vaccinated,or apply forreligious and/or medicalvaccination exemption as a part of theapplicationprocess.
The pay ranges provided represent the minimum to mid-range for positions. Actual compensation will be determined based on a combination of factors including years of experience, educational background, market conditions, and available grant funding.
5159 S Ashland Ave, Chicago, IL 60609, USA
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.