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Job description
Description:
Will this role be fully remote?: Yes (however we would like the opportunity for this person to make calls from KY provider offices)
Are there any specific locations/specific states the candidates should be in?: KY
What is the expected schedule (include dates/time/time zone): 9-5pm CST or EST
Day to Day Responsibilities:
Making calls to members and their parents or guardians to support closure of HEDIS gaps in care
Must Have Requirements: 1 year healthcare or clinical
Is there potential for this to extend past 6 months and/or convert to an FTE?: FTE transition is possible but no current plans
Summary:
Client's Quality Improvement function oversees, plans, and implements new and existing healthcare quality improvement initiatives and education programs; ensures maintenance of programs for members in accordance with prescribed quality standards. Implements key quality strategies focused on initiation and management of member interventions, with a primary responsibility of telephonic member outreach for health education and care gap closure.
Required Clinical background
Strong telephonic customer service skills.
Will be talking to members and parents
Solid experience with Microsoft office tools - excel, word
Adaptable to fast paced environment with frequent changes in priorities
Experience with remote work and associated time management
Reside in KY Preferred
Prior experience with Medicaid and/or Medicare population
Prior experience with same client
HEDIS experience
Worksite address
louisville, KY, 40201, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.