About this opportunity
NuLogic Business Solutions lists this Health Insurance Agent opportunity in charlotte, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Pay: From $21.00 per hour + Commissions
IMPORTANT!!!- MUST HAVE 2026 FFM Certification to start!
Job description:
ACA Health Insurance Agent to join our telesales team, working inbound and outbound calls with individuals shopping for coverage through the Affordable Care Act Marketplace. This is a licensed sales role: the agent assesses each caller's eligibility and subsidy options, recommends the right plan, and closes the enrollment during the call. Success means consistently meeting enrollment and quality targets while delivering a compliant, customer-first sales experience.
Key Responsibilities
Handle a high volume of inbound and outbound calls with consumers seeking ACA Marketplace health coverage
Conduct needs assessments to determine subsidy eligibility (APTC/CSR) and household circumstances
Present and compare available Marketplace plans clearly, matching coverage to the caller's budget and needs
Guide callers through enrollment from quote to completed application, ensuring accuracy of all information submitted
Meet or exceed daily/weekly call volume, conversion, and enrollment quality benchmarks
Maintain compliance with CMS Marketplace guidelines, TPMO disclosure requirements, and call recording/documentation standards
Accurately document every interaction in the CRM/quoting platform
Stay current on carrier plan changes, network updates, and Open/Special Enrollment Period rules
Handle objections professionally and escalate complex cases as needed
Qualifications & Requirements
Active state Health/Life insurance license required (or ability to obtain before start date)
Current, or able to complete, ACA Marketplace (CMS) certification and applicable carrier certifications
1+ year of telesales, call center, or insurance sales experience preferred
Proven track record of meeting sales quotas in a fast-paced, metrics-driven environment
Strong phone presence with excellent listening, communication, and objection-handling skills
Comfortable navigating multiple systems (CRM, quoting engine, carrier portals) simultaneously on live calls
Reliable high-speed internet and basic computer literacy
High school diploma or equivalent required
Benefits:
Dental insurance
Health insurance
Vision insurance
Work from home
Experience:
ACA or Medicare: 1 year (Required)
License/Certification:
Health Insurance License (in your resident state) (Required)
2026 FFM Certification (Required)
Work Location: Remote
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.