About this opportunity
One Medical lists this Health Navigator/Medical Assistant - Sr Health (Flex in Puyallup) opportunity in puyallup, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
About Us
One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn’t your average doctor’s office. We’re on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years.
In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we’re building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive.
As a Health Navigator at one of our offices presently focused on our Senior Health member population (age 65+), you are an integral part of a primary care team that focuses on supporting a panel of patients with meeting their preventive, chronic, and acute care needs. The Health Navigators primary responsibilities center around establishing trusting, supportive, and collaborative relationships with patients and their families. This role is comparable to a Medical Assistant role, with an emphasis on human centered and empathetic care.
You have a passion for removing barriers to care, resulting in a truly exceptional in-office patient experience. You bring strong communication skills and enjoy collaborating with an integrated primary care team to facilitate overall better healthcare outcomes for our patients.
Capture relevant information about the patient’s health and healthcare experience whilerooming patients, taking vitals, administering point-of-care testing, and performing standard age and condition-appropriate screening assessments
Collaborate with providers to monitor the health of a panel of patients and determine if they are up to date on preventive measures
Participate in the daily operations of a primary care practice, such as answering incoming phone calls, responding to emails, assisting with front desk inquiries, and ensuring the general upkeep of the clinical space
Assist in providing patient education on chronic disease management and coach patients using an action-planning model based on motivational interviewing techniques
Provide anticipatory preventive guidance to families with children by establishing healing relationships with members and families
At least 1 year of experience in a high touch customer service or patient facing role in a healthcare setting required
Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
One Medical is committed to fair and equitable compensation practices
The base pay for this role is $25.75
per hour based on a standard full-time schedule. This is a full-time role (40 hrs/week) with 8-hr shifts generally taking place Monday - Friday from 8:00 AM - 5:00 PM. The home office is Puyallup at 3705 S Meridian, Puyallup, WA 98373, one of our offices presently focused on our Senior Health member population (age 65+). As a mandatory requirement of this role, when colleagues are out sick or on vacation, you may be asked to cover at any of our nearby clinics, including: One Medical offers a robust benefits package designed to aid your health and wellness. Free One Medical memberships for yourself, your friends and family
Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
Competitive Medical, Dental and Vision plans
Pre-Tax commuter benefits
PTO cash outs - Option to cash out up to 40 accrued hours per year
Credit towards emergency childcare
~ Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance
~ Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance
Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%.
UpToDate Subscription - An evidence-based clinical research tool
Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education
Discounted rate to attend One Medical’s Annual REAL primary care conference
One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.
One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.