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Charles B. Wang Community Health Center

Health Plan Partnership Specialist

new york, NY

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Job description

Full-Time Health Plan Partnership Specialist

Reports To: Director of Marketing and Community Relations

th Road

Queens, New York, 11354

United States

The Health Plan Partnership Specialist serves as the primary liaison between the Health Center (CBWCHC) and managed care healthplans, including provider relations, sales, and marketing teams. This role isresponsible for building and maintaining strong, collaborative relationshipswith health plan partners through orientations on CBWCHC's health services,regular meetings, membership reviews, patient growth monitoring, and marketinginitiatives. The specialist will lead efforts to enhance CBWCHC's visibilitywithin health plans and implement data-driven strategies to maximize patientacquisition and retention.

Responsibilities:

Lead relationship management with managed care health plans, focusing on membership growth, strategic marketing, and joint co-marketing initiatives

Provide orientation and guidance on CBWCHC health services to health plan representatives

Plan and execute collaborative marketing campaigns with health plan partners to increase awareness, engagement, and patient volume

Conduct high-level meetings with health plan partners to review membership performance, trends, patient growth opportunities, and quality incentive programs

Analyze patient, membership, and utilization data to inform strategic initiatives and optimize network engagement

Develop and implement strategies to enhance patient acquisition, retention, and overall access to care

Serve as a trusted advisor to internal leadership and cross-functional teams regarding health plan collaborations, co-marketing efforts, and quality improvement programs

Track, evaluate, and report key performance metrics, providing actionable insights to support continuous improvement and strategic decision-making

Strong skills in community building, communication, and stakeholder management skills

Maintain a flexible schedule, including availability for some evenings and weekends

Perform other duties as assigned

Minimum Qualifications: Bachelor's degree in Healthcare Administration, Public Health, Marketing or a related field

3-5 years experience in healthcare partnerships, managed care collaboration, marketing or/and community relations

Strong understanding of healthcare systems, NYS of Health Marketplace products, payer structures, and patient access optimization

Strong project management, interpersonal, and communication skills

Ability to translate data and market insights into actionable growth strategies

Proficiency in data analysis and healthcare management tools

Working knowledge of Excel, PowerPoint, and other relevant applications

Bilingual skills, with a preference for Chinese-speaking preferred, based on on community needs

Capable of working a flexible schedule, including availability for some evenings and weekends

Compensation and Benefits:

Salary: $50,000.00 - 60,000.00 per year

Medical insurance

Employer-paid dental, vision, disability and life insurance

403(b) retirement savings plan

Flexible spending accounts for transit, parking, health and dependent care

Paid time off (28 days for the first year of employment)

Employee Assistance Program

Employee Discount Programs

Tuition reimbursement for eligible employees, and

The Health Center is qualified for Public Service Loan Forgiveness (PSLF) program

Worksite address

new york, NY, 10261, US

Who can apply

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