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HEALTH SUPPORT SPECIALIST - 64006429

bushnell, FL

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Job description

Health Support Specialist - This position performs a variety of clerical and health support functions in the Special Supplemental Nutrition for Women, Infants and Children (WIC) program at the Florida Department of Health in Marion County. The incumbent's position will be located in Sumter County (Wildwood and Bushnell). Work includes taking weight and height measurements of WIC clients and performing hematological tests necessary for WIC certification. Work includes performing varied clerical and health support duties that require independent judgement based upon information found in the DHM 150-24 Policy and Procedure Manual for the Special Supplemental Nutrition for Women, Infants and Children program and the FL-WiSE (the WIC database system) Clinic Manual, FL-WiSE Training Manual and Modules, including WiSE Notes, FL-WiSE Help Sheets and WiSE Hints. Interviews and screens clients for WIC program eligibility. Communicates administrative and clerical policies and procedures to clients. Instructs WIC clients interactively in basic nutrition principles found in the WIC Nutrition Education Kit. Issues WIC benefits to program participants. Assists nutrition staff with nutrition questionnaires by accurately entering data from the questionnaires into FL-WiSE. Performs weight and height measurements for WIC clients, using the correct anthropometric techniques. Accurately enters anthropometric data into FL-WiSE (WIC database system). Responsible for calibrating all equipment used for weighing and measuring WIC participants following policies and procedures outlined in DHM 150-24 and the FL-WiSE Clinic Manual, including WiSE Notes, FL-WiSE Training Modules, FL-WiSE Help Sheets and WiSE Hints. Performs hematological tests necessary for WIC certification. Accurately enters hematological data into FL-WiSE (WIC database system). Maintains documentation of calibration of hematological equipment. Maintains a log of hematological equipment. Maintains a log of hematological testing on WIC participants. Maintains equipment as necessary. Order supplies on a monthly basis. Follows Biomedical Waste Operating Plan for the Florida Department of Health in Marion County. Works as the lead on the WIC Farmers' Market. Acts as a liaison between Sumter County, the state WIC office, USDA, and FDACS. Responsible for inventory, delegation of duties, training and compliance with regulations. Operates computers, printers, photocopying machines, fax machines, calculators and related equipment with such accuracy as can be acquired on the job. Type's correspondence, memoranda, reports, forms and other documents from rough drafts, notes or oral instructions. Organizes and maintains WIC records, filing systems and inventories of EBT cards, medical supplies, WIC materials, office supplies, special formula and WIC VOC/NE cards. Prepares statements and inventory reports. Performs varied clerical duties that require independent judgement based upon information found in the DHM 150-24 Policy and Procedure Manual for the Special Supplemental Nutrition for Women, Infants and Children program and the FL-WiSE (WIC database system) Clinic Manual, FL-WiSE Training Manual and Modules, including WiSE Notes, FL-WiSE Help Sheets and WiSE Hints. Reviews WIC data found in FL-WiSE for accuracy and completeness. Assists in the training of new staff in job duties. Performs end-of-the-month closeout by calling clients listed on the Non-Participation report and sending reminder notices as necessary. Other duties as assigned.Required Knowledge, Skills, and Abilities: Ability to use a computer, printer, scanner, fax machine and calculator. Ability to use WIC program related software and proof of successful completion of the WIC FL-WiSE competency test or new hires be able to pass this test within 60 days following date of hire. This information may be verified through the State WIC Office, local WIC agencies or through competency testing at the time of the interview. Ability to follow oral and written instructions. Ability to perform all lab duties and anthropometrics. Ability to multi-task, plan, organize and coordinate work assignments. Ability to determine work priorities and ensure completion of assignments. Ability to review work for accuracy and quality of content. Ability to train others. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others. Ability to interpret rules, regulations, policies, and procedures. Ability to perform basic arithmetical calculations. Ability to deal effectively with a variety of people. Ability to prepare reports and maintain records. Ability to resolve conflict and provide outstanding customer service. Bilingual in English and Spanish preferred.Qualifications: MINIMUM - Experience using Excel, Word, Microsoft Office Suite, or any other computer programs Valid Florida Driver License Experience providing customer service in a clerical setting to a diverse customer base PREFFERED- Fluent in Spanish Experience in obtaining Lab and Anthropometric measurements Prior experience working with children Prior experience scheduling or rescheduling appointments, screening for eligibility or determining program eligibility Florida Department of Health Mission, Vision, and Values: Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts. Vision: To be the Healthiest State in the Nation. Values: I nnovation: We search for creative solutions and manage resources wisely. C ollaboration: We use teamwork to achieve common goals & solve problems. A ccountability: We perform with integrity & respect. R esponsiveness: We achieve our mission by serving our customers & engaging our partners. E xcellence: We promote quality outcomes through learning & continuous performance improvement.Where You Will Work: MARION COUNTY HEALTH DEPARTMENT 415 E NOBLE AVE BUSHNELL FLORIDA 33513

Worksite address

bushnell, FL, 33513, US

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