Summary
About the Position: This position is located at the 59th Medical Wing - Joint Base San Antonio - Wilford Hall Ambulatory Surgical Center; Lackland Air Force Base, Texas. This is a Direct Hire Solicitation
Responsibilities
Assist in the development and implementation of effective patient care systems to achieve practice compliance with policies, manuals and Operations Orders for the department.
Manage the information technology systems and applications used in the department which includes productivity applications, electronic communication, Electronic Health Records and population management.
Implement scheduling process in accordance with the Military Health System (MHS) Commander's Guide to Access policies to maximize provider availability and productivity.
Manage daily operations of the department to include emergencies, cancellations and no-shows.
Collaborate with call center and front desk staff to ensure appropriate protocols and scripts are in place to support the department.
Stay up to date on referral management policies, procedures and systems for Direct Care and Network referrals.
Qualifications
Who May Apply: US Citizens In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. Specialized Experience: One year of specialized experience which includes assisting with the management of administrative operations or programs in a health care setting; implementing or reviewing administrative policies; and tracking training requirements for personnel within an organization. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07). OR Education: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree with a major study in hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. OR Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.
Education
FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.