This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Health Unit Coordinator - Coronary ICUJoin Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.The Health Unit Coordinator (HUC) provides exceptional customer service to patients, families, visitors, and staff while supporting a positive patient experience in a fast-paced clinical environment. This role performs a variety of administrative and clerical duties to ensure efficient operational flow within the department. The HUC supports the Coronary Intensive Care Unit (CICU), a 24-bed critical care unit specializing in the treatment of patients experiencing complex and life-threatening cardiac conditions. Responsibilities include communication coordination, patient record management, order processing, and supporting the interdisciplinary care team to promote safe, high-quality patient care.A caregiver in this position works days, 7:00am—3:30pm/7:30pm. Weekend and holiday rotation are required.A caregiver who excels in this role will:Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.Respond to patient call lights and make rounds.Assist with processing patient admissions, transfers and discharges.Assist patients and families with wayfinding and direct them to available resources.Assemble and maintain patient medical records and other documents related to patient care.Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.Minimum qualifications for the ideal future caregiver include:High school diploma or GED1 year of experience in a customer service-related roleExperience with typing, computer training or equivalent courseworkPreferred qualifications for the ideal future caregiver include:College degreeMicrosoft Office experiencePhysical Requirements:Requires full range of motion, manual and finger dexterity and eye-hand coordination.Requires frequent data entry, standing and walking for extensive periods of time.Requires normal or corrected speech, hearing and vision.Requires some exposure to communicable disease or body fluids.Personal Protective Equipment:Follows standard precautions using personal protective equipment as required.The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: review the Equal Employment Opportunity poster.Cleveland Clinic is pleased to be an equal employment opportunity employer.
Worksite address
cleveland, OH, 44101, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.