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Job description
Health Unit CoordinatorThe Health Unit Coordinator (HUC) is part of the health care team and utilizes her/his knowledge and skills to support and enhance safety, patient experience, communications, and efficiency on nursing units. The HUC, under the direct supervision of the Nurse Manager or Charge Nurse, performs general non-clinical duties and specific services necessary to expedite the efficient functioning of the nursing unit consistent with the philosophy, goals, policies and procedures in the nursing department and OHSU.SAFETY & PATIENT EXPERIENCE - Act to promote a safe environment and Patient and Family Centered Care across the continuum to promote service excellence to foster exceptional experiences for our patients.Greet and screen visitorsUpdate whiteboards and call boardsMaintain census in EpicConduct safety/environment of care surveillanceLabel medication binsPost Fall Risk and Isolation signsPrint wrist bandsManage telemetry boxesFacilitate patient and family experiencesOrient to unit and visitor policiesAssist with communications between patient/family and healthcare team membersProvide way findingActivate MyChart (as requested)Answer and triage call lightsTrack patient belongingsMake post-discharge follow-up appointments (as requested)COMMUNICATIONS & OPERATIONS - Support operations necessary to meet the needs of the unit.Communicate in a respectful, caring and non-judgmental manner.Facilitate unit communicationsAnswer phonesAssist with pagingMake nurse-call assignmentsManage Vocera wireless communication devicesSchedule VIP (hospital transport) requestsAssemble/disassemble chartsReport and track equipment requiring maintenanceOrder and stock office suppliesSend/receive materials in P-tubePlace Equipment Pool ordersReconcile Epic downtime entries (census)Fax written orders (as requested)RESOURCE - Serve as a resource to the unit to expedite the efficient functioning of the unit.Request and track ITG/Facilities work ordersMake staffing calls at direction of Charge Nurse or ManagerResolve printer malfunctionsPrint trip-tiksMaintain employee phone list (as requested)Create, print, and distribute flyersDeliver mailOther duties as assignedOther Duties as AssignedRequired QualificationsHigh School diploma or GED; One year of clerical experience in a health care environment; reads, writes and speaks fluent English; basic knowledge of medical terminology, basic math skills, demonstrated computer skills, demonstrated customer service skills, ability to prioritize and multi-task OREquivalent combination of experience and training that would provide above referenced knowledge, skills and ability.Job Related Knowledge, Skills and Abilities (Competencies):Basic knowledge of medical terminology, abbreviations and symbols.Ability to read, write and speak fluent English.Basic math skills.Demonstrated computer skillsDemonstrated customer service skillsAbility to prioritize and multi-task.Preferred QualificationsNational HUC (Health Unit Coordinator) certificationPrevious hospital or clerical experience preferred.Customer service related experience preferred.Previous ICU, hospital, or clerical experience preferred.Certified Nursing Assistant 2 preferred.Frequent assignments with tight time frames. Frequent need to prioritize and multitask.Equal employment opportunity, including veterans and individuals with disabilities.
Worksite address
portland, OR, 97201, US
Who can apply
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