Job description
Healthcare Appointment & Scheduling Coordinator (Work From Home)
Company: Expivia Marketing
Location: Work From Home (Initial Training at Expivia’s Main Office – Erie, PA)
Employment Type: Full-Time
Pay: $14.00 - $16.00 per hour (based on experience)
Why You'll Love This Role
Join Expivia Marketing and make a meaningful impact by helping individuals access important services and appointments. After completing paid in-person training at our Erie, PA office, you'll transition into a permanent work-from-home position with all equipment provided by the company.
This role is ideal for individuals who enjoy helping others, solving problems, and delivering exceptional customer service in a fast-paced environment.
What You'll Do
Answer inbound calls from individuals seeking assistance with scheduling and coordination
Schedule, update, and manage appointments using multiple software systems
Assist with patient scheduling and service coordination activities
Support care coordination efforts by ensuring appointments and services are scheduled accurately and efficiently
Communicate professionally and compassionately with callers
Verify and document important information accurately
Maintain accurate records and detailed notes
Protect sensitive information and maintain confidentiality
Ensure schedules remain organized and up to date
Deliver a positive customer experience on every interaction
What We're Looking For
Required Qualifications:
High school diploma or GED
Ability to pass a criminal background check and drug screening
Reliable high-speed internet connection for remote work
Strong computer skills and the ability to navigate multiple systems simultaneously
Excellent attendance and punctuality
Preferred Experience:
Customer service or call center experience
Appointment scheduling, patient scheduling, healthcare, transportation, or administrative experience
Experience in care coordination or service coordination is a plus
The Ideal Candidate
We're looking for individuals who are:
Compassionate and genuinely enjoy helping others
Calm under pressure and able to problem-solve effectively
Organized, detail-oriented, and accurate
Comfortable speaking on the phone throughout the day
Able to multitask while maintaining quality and efficiency
Dependable, professional, and self-motivated
Team-oriented with a positive attitude
Adaptable and eager to learn new systems and processes
Successful candidates thrive in structured environments, enjoy assisting people, and take pride in delivering exceptional service.
Training & Work From Home
Paid in-person training conducted at Expivia Marketing's main office in Erie, PA
Permanent work-from-home position after successful completion of training
All equipment provided by Expivia Marketing
Compensation & Growth
Starting pay of $13.00 - $15.00 per hour, based on experience
Opportunities for advancement as Expivia continues to grow
Expivia Marketing promotes from within whenever possible
Career paths available in leadership, operations, recruiting, and client services
Why Work With Expivia?
At Expivia, you're more than just an employee — you're part of a team that values growth, development, and making a difference. We provide the tools, training, and support needed to build a successful long-term career while enjoying the flexibility of working from home.
If you're looking for a rewarding role where you can help others every day while growing professionally, we'd love to hear from you.
Salary: $14-16Originally posted on Himalayas
Who can apply
Eligible countries: United States. Accepted UTC offsets: UTC-10, UTC-9, UTC-8, UTC-7, UTC-6, UTC-5, UTC+14. Review the full description for employer-specific work authorization, residency and schedule requirements.