About this opportunity
Hays Heating And Air Conditioning Inc lists this Heating Air Conditioning Service Dispatcher opportunity in durham, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Hay's Heating And Air Conditioning Inc.
3160 Hillsborough Rd Durham NC 27705
Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.
We are looking for a Lead Service Dispatcher to join our team here at Hay's. This is not a seasonal job offer, we are looking for someone to join our team and help us keep our great customer service reputation.
Role Description
This is a full-time, on-site role for a Heating Air Conditioning Service Dispatcher, located in Durham, NC. The Service Dispatcher will be responsible for coordinating and scheduling HVAC technicians, managing service calls, ensuring timely and effective communication with customers and technicians, and maintaining accurate records. xavwley This role requires excellent organizational skills to prioritize tasks, monitor job progress, and resolve scheduling challenges.
Qualifications
Strong Phone Etiquette and Communication skills to ensure effective interactions with customers and technicians
Proven experience in Dispatching and managing schedules efficiently
Customer Service and Customer Satisfaction skills to enhance client relationships
Ability to handle high-pressure situations and prioritize tasks effectively
Attention to detail and proficiency in basic computer skills, including scheduling software
Experience in the HVAC or service industry is a plus
Worksite address
durham, NC, 27703, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.