This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
Rental Field Service Technician
ABOUT US
Looking for more than just a job? At Thompson Machinery, we've been powering progress since 1944. We are the go-to Caterpillar dealer for Middle and West Tennessee and North Mississippi. Come join a team where our mission is simple: deliver smart solutions, build lasting partnerships, strengthen the communities we call home and invest in your growth.
WHAT YOU WILL DO
Rental Field Service Technicians are responsible for preventive maintenance, diagnostics, repair, and service of Cat Rentals rental equipment and other allied equipment. This is a skilled field service mechanic position working largely independently and out of a company-provided field service truck, performing at a variety of customer locations and service shops. This individual will report to the Rental Store Manager or Service Manager and serve customers of the Rental Store.
ESSENTIAL DUTIES & RESPONSIBILITIES
Rental Field Service Technicians should be able to read and interpret technical instructions, safety manuals, service manuals, company policies and procedures.
Monitor and maintain proper fluid levels in equipment.
Notify customer of status, availability, or urgent concerns promptly.
Operate equipment after service to determine there are no leaks or need for additional service repairs.
Research and order parts for customer or company equipment.
Test after repairs to determine that the problem has been corrected.
Able to travel in an assigned region, and work overtime, weekends, and/or holidays, sometimes with short notice. Overnight travel may occasionally be required (averaging up to 25%).
Possess and maintain a current, valid state driver's license with a current DOT medical card as required for operating service trucks and for towing.
Must have a basic set of industrial tools, including but not limited to industrial hand tools, air tools, torque wrenches, and multimeters.
Able to work flexible schedules, including nights, weekends and on-call hours as required, and must be able to work independently in remote locations.
May work in an environment where hazards are present.
Requires frequent hand use for typing, operating the phone, handling materials, and other job-related tasks.
Other duties as assigned.
WHAT WE EXPECT OF YOU
We all have different backgrounds, yet we all use our unique contributions to provide the highest quality of service.
BASIC QUALIFICATIONS
EDUCATION & EXPERIENCE Field Service Technician training and/or equipment service and maintenance training through accredited technical schools, equipment dealerships or manufacturer training preferred. High school diploma required.
Five (5) or more years' experience with equipment diagnostics and advanced troubleshooting on construction equipment. Candidates with limited equipment experience, but with strong engine experience will be considered.
KNOWLEDGE, TECHNICAL SKILL, & ABILITIES Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful.
Excellent communication skills.
WHAT'S IN IT FOR YOU
At Thompson Machinery, we believe that great benefits are more than just perks- they're essential for employee well-being and success. We've designed a benefits package that goes beyond the ordinary, ensuring that our team members thrive both personally and professionally. Here's an overview of our benefits, including some that set us apart from our competitors.
THE BASICS Various medical plan options, including a no-cost option
Vision and dental insurance
Employer-paid short-term and long-term disability insurance
Employer-paid basic life insurance
401k matching
Profit Sharing
8 paid holidays annually
Initially up to 15 days of Paid Time Off annually with increase after five years of service
Employee Assistance Program (EAP)
WHAT SETS US APART Competitive pay
Exposure to world-class CAT training and development
Tuition Reimbursement
Tool Purchase Assistance to buy high-quality tools at deep discounts
Annual stipend toward the purchase of work boots
Company Incentive Bonus Program
Paid Veteran holiday annually to all service members
Training and Development programs
Work uniforms and professional cleaning services
Financial Wellness programs
Thompson Machinery offers competitive salaries and a complete benefits package. Compensation for this position will be commensurate with candidate experience and background. Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.
Apply Now
Listing is current as of Oct 03, :45 AM
Worksite address
memphis, TN, 37544, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.