About this opportunity
ClifyX lists this Help Desk Support I opportunity in denver, Colorado. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Help Desk Support I
The Governor's Office of Information Technology (Client) is seeking a qualified vendor to provide 1 "leased workers" for no more than 40 hours per week and up to a maximum of 25 weeks for assistance in installing, updating and moving IT equipment fixing IT "issues." Background: Currently the desktop support team provides day-to-day computer support for Client for over 400 desktops, laptops, and mobile computers deployed 3 primary locations for Client. Due to lack of sufficient DSS staff to meet the needs of supporting the large number of PCs and peripherals Client DSS must use contract work to close this gap in support capability.
Purpose: Need high quality end-user IT support, which includes the installation, operation and maintenance of IT user desktop hardware and software.
Scope: The Vendor shall be responsible for providing qualified candidates to:
Provide technical assistance for user questions/issues on Windows 7 and Microsoft Office 2003 and 2010
Resolve computer problems (break/fix)
Image computers
Install and perform minor repairs to computers and peripheral equipment
Set up equipment for employee use
Maintain records of daily hardware installations
Perform DoD wipe of surplus equipment
Update/create documentation and processes
Estimated Duration 10/09/2017 - 04/30/2018 Schedule Days Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No Hours/Day 8 Time Zone MST
Shifts - Start Time - End Time - Description - Active
Shift 1 - 8:00 AM - 5:00 PM - Yes
Pricing Bill Rate USD 32.00 Per Hour Expenses Allowed No Lowest Current Proposal USD 21.00
Location Address 601 E. 18th Ave.Denver, Colorado 80203
Worksite address
denver, CO, 80202, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.