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Silver Lining Behavioral Health

Homecare Branch Manager Supervisor Bilingual

rockford, IL

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Job description

Homecare Branch Manager SupervisorSilver Lining is a dynamic and compassionate healthcare provider dedicated to delivering comprehensive health and care services that support emotional, mental, and physical well-being. Since our founding, we have been committed to empowering individuals and families to lead healthier, happier, and more connected lives through innovative and personalized care solutions.We are seeking an energetic and detail-oriented Homecare Branch Manager Supervisor to lead our home healthcare operations. In this pivotal role, you will oversee daily branch activities, ensure high-quality patient care, manage staff performance, and maintain compliance with healthcare regulations. Your leadership will drive the success of our home care services by fostering a positive team environment and ensuring operational excellence.ResponsibilitiesSupervise daily home care branch operations, including staffing, scheduling, and service deliveryOversee medical office management functions such as patient records, billing, and documentation using EMR (Electronic Medical Records) systems like Epic or eClinicalWorksEnsure compliance with healthcare regulations including HIPAA and JCAHO standards while maintaining patient confidentiality and safetyManage fiscal responsibilities including budgeting, financial management, and resource allocation to optimize branch performanceLead human resources activities such as hiring, training, performance evaluations, and staff development for nursing, medical administrative support, and caregiving teamsCollaborate with healthcare providers to coordinate acute care, managed care plans, utilization management, and other clinical servicesUtilize clinical management systems like Dentrix or Eaglesoft to streamline office workflows and improve patient experienceRequirementsProven supervising experience in a healthcare or medical office environment with strong leadership skillsExtensive medical office experience including clinic or dental office management; familiarity with EMR/EHR systems such as Epic or eClinicalWorks is highly preferredKnowledge of healthcare management practices including HIPAA compliance, medical terminology, medical records management, and practice management softwareStrong fiscal management skills encompassing budgeting, financial oversight, and resource planningExperience in nursing or acute care settings is advantageous; veterinary or hospital experience is a plus but not requiredExcellent communication skills with the ability to lead a diverse team effectivelyAbility to manage multiple priorities in a fast-paced environment while maintaining attention to detailJoin us at Silver Lining where your leadership can make a meaningful difference in the lives of those we serve. We are committed to supporting your professional growth through ongoing training and development opportunities. If you're passionate about healthcare management and eager to lead a dedicated team in delivering exceptional home care services—apply today!Benefits:401(k)Dental insuranceMedical insuranceLife InsuranceVision insurancePaid time offPosition QualificationsHigh school diploma or General Education Diploma (GED) required.Combination of skills and experience meeting Illinois Administrative Code 89 CH.II, par. qualifications for supervisory roles.Demonstrated ability to develop service delivery plans and supervise direct care personnel.Self-directed with the ability to work independently with minimal supervision.Strong observational, organizational, and time-management skills.Flexibility and cooperation in fulfilling job responsibilities.Excellent written and verbal communication skills.Proficiency in Microsoft Office and ability to learn and use agency-specific systems.

Worksite address

rockford, IL, 61101, US

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