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Job description
Home Health & Hospice
Merrimack, NH 03054, USA
Saturday and Sunday office coverage during business hours. On-Call after hours coverage from Friday 5:00pm - Monday 8:00am
About the Job:
The Team Leader is a non-exempt, hybrid role (on-site and remote) reporting to the Department Team Manager. You will bridge the gap between administrative leadership and hands-on care, balancing daily clinical operations, call triage, and staff scheduling with occasional field visits. You will collaborate closely with management to ensure the high-quality, cost-effective delivery of community health services.
What You'll Do:
Coordinate & Schedule Care: Match patients with field staff based on acuity and competency, optimizing scheduling for clinical efficiency, staff engagement, and continuity of care.
Triage & Communicate: Field incoming calls from clients, families, and vendors while processing phone orders from physician offices.
Support Field & Admin Operations: Perform field clinical visits as needed to deliver hands-on care, participate in weekend/holiday rotations, and assist management with quality improvement initiatives.
Lead Hospice Initiatives (If applicable): Manage patient pharmacy needs, oversee DME ordering, and lead Interdisciplinary Team (IDT) meetings when the manager is absent.
Who You Are:
Licensed Professional: Registered Nurse with a current New Hampshire Board of Nursing license and active CPR certification.
Experienced Clinician: Holder of an Associate's degree (BSN preferred) with 3 to 5 years of clinical experience, including at least 1 year in Home Care or Hospice.
Mobile & Reliable: Possessor of a valid state driver's license, reliable auto insurance, and a clean criminal background record.
Strong Communicator: Skilled at multitasking triage needs, navigating scheduling software, and collaborating with cross-functional healthcare teams.
Why You'll Love Us:
Health, dental, prescription, and vision coverage for full-time & part-time employees.
Short-term, long-term disability, life & pet insurance.
Tuition reimbursement & Nursing Student Loan Paydown Program.
403(b) Retirement savings plans.
Continuous earned time accrual.
We value diversity - in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
Qualifications
Education
Required
Associates or better in Nursing.
Licenses & Certifications
Required
CPR Certification
Drivers License
Registered Nurse
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.