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Job description
The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.
Job Responsibilities:
Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need
Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
Understand and communicate coverage criteria to case managers and patients as applicable
Complete setup paperwork daily for all equipment delivered
Assist with getting CMNs and chart notes as requested by center daily required for billin
Excellent communication skills, comfortable interacting with patients, physicians, and hospital staff on a daily basis
Gain knowledge of basic Medicare coverage guidelines and documentation requirements including CMNs, responsible for gathering this information for reimbursement
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Write routine reports and correspondence
Speak effectively before groups of customers or employees
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Compute rate, ratio, and percent
Draw and interpret bar graphs
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Deal with problems involving several concrete variables in standardized situations
Education and Experience:
High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
Physical Demands:
The employee must occasionally lift and/or move up to 100 pounds.
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Worksite address
ann arbor, MI, 48113, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.