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Hospital Liaison

lenexa, KS

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Job description

The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.

Job Responsibilities:

Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day

Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need

Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment

Understand and communicate coverage criteria to case managers and patients as applicable

Complete setup paperwork daily for all equipment delivered

Assist with getting CMNs and chart notes as requested by center daily required for billin

Excellent communication skills, comfortable interacting with patients, physicians, and hospital staff on a daily basis

Gain knowledge of basic Medicare coverage guidelines and documentation requirements including CMNs, responsible for gathering this information for reimbursement

Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals

Write routine reports and correspondence

Speak effectively before groups of customers or employees

Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals

Compute rate, ratio, and percent

Draw and interpret bar graphs

Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form

Deal with problems involving several concrete variables in standardized situations

Education and Experience:

High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience

Physical Demands:

The employee must occasionally lift and/or move up to 100 pounds.

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