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Destination Knot

Hospitality Coordinator – Reservations & Guest Support

fort worth, TX

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Job description

Remote Hospitality Coordinator – Reservations & Guest SupportWe are a professional travel planning company dedicated to delivering personalized, high-quality travel experiences. We specialize in hotel accommodations, cruises, all-inclusive resorts, and group travel, with a focus on exceptional service and attention to detail.We are seeking motivated and detail-oriented individuals to join our team as Remote Hospitality Coordinators focusing on reservations and guest support. In this role, you will assist clients with booking travel accommodations, managing reservations, and ensuring a smooth and enjoyable experience from the moment they inquire until the end of their stay.Coordinate hotel reservations and other travel-related bookingsProvide clients with accurate details about accommodations, amenities, and availabilityHandle changes, modifications, and special requests promptly and professionallyCommunicate with guests via phone, email, and online platforms in a friendly and helpful mannerMaintain accurate booking records and client profilesCollaborate with team members to ensure exceptional guest experiencesStay current on hospitality trends, travel destinations, and supplier offeringsExcellent communication and customer service skillsStrong organizational abilities with attention to detailAbility to work independently and manage multiple client requestsBasic computer proficiency and a reliable internet connectionInterest in hospitality and travel servicesPrior experience in hospitality, customer service, or reservations is a plus but not requiredFlexible, fully remote work environmentTraining and access to industry booking tools and resourcesSupportive team culture and mentorshipIncome-earning possibilities based on performanceTravel discounts and industry perksProfessional development and growth opportunitiesReady to deliver exceptional guest experiences from anywhere? Apply today and join our team!$45,000 - $65,000 a year

Worksite address

fort worth, TX, 76102, US

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