Hospitality Director

Job description

Main Responsibilities of a Hospitality Director

Responsible for every aspect of everyday supervision of Front of House Operations

Responsible for resources management

Takes care of stock, staff, and sales management

Hospitality Director Job Description

We are looking for an experienced and skilled director with remarkable skills, who will run a store effectively and with attention to detail.

Our director candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a Hospitality Director are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great experience.

More importantly, a perfect Hospitality Director candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Hospitality Director

Recruiting and appraising staff

Training and supervising staff

Managing budgets

Maintaining financial and statistical records

Dealing with customer complaints and queries

Overseeing stock and pricing control

Maximizing profitability and productivity

Motivating staff to meet sales targets

Setting sales targets

Ensuring compliance with safety and health regulations

Preparing promotional displays and materials

Liaising with management

Taking care of promotional prospects, benefits, and salaries of their staff

Providing opportunities for staff advancements

Hospitality Director Job Requirements

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.

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Worksite address

lewisville, TX, 75029, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.