About this opportunity
Chick-fil-A lists this Hospitality Team Lead opportunity in lake orion, Michigan. Review the employer’s description below for duties, qualifications and application requirements.
Job description
HOSPITALITY TEAM LEAD
Join the Grand Opening Team of the brand-new Chick-fil-A near Great Lakes Crossing opening late Fall of 2026!
We are hiring Hospitality Team Leads for our Front of House (FOH)Team--also known asShift ManagersorAssistant Managers--for our Hospitality Team:
No experience necessary, training provided
Openings available for day & evening shifts
Full-time and part-time hours available
We offer competitive wages with opportunity for self-led raises in the first three months
Who We Are
At Chick-fil-A Great Lakes Crossing, we aim to have a positive impact on each person who we meet. We do this through genuine care and outstandingcustomer servicefor our Customers and Team Members, ensuring that we follow the recipes that make Chick-fil-A great and that we always act with kindness. At Chick-fil-A, our goal is to be the best place to eat and the best place to work.
Who You Are
You genuinely enjoy helping others and being a part of a team. You go the extra mile to do things right. You love to have fun while working hard, and you want to be surrounded by teammates who do the same. You have some leadership experience and you are ready to take the next step in your leadership journey as aTeam Leader,Shift Manager, orAssistant Manager.
What You Will Do
As aTeam Leader, you are primarily responsible for:
Leading and directingFront of House/ Hospitality operations during your scheduled shift
Assessing business needs throughout the shift and assigning Team Members to positions that best support operational success
Coaching, motivating, and developing Team Members with real-time feedback and accountability
Partnering with the Kitchen Team Lead to communicate business needs, staffing adjustments, and operational priorities
Maintaining the highest standards of food safety, food quality, cleanliness, and operational procedures
Ensuring team members are following recipes, procedures, and Chick-fil-A standards
Balancing food quality, speed of service, accuracy, and team care when making operational decisions
Some responsibilities of all Team Members include:
Provide a safe, welcoming, and kind environment for all Customers and Team Members
Execute all procedures as laid out by leaders (this includes Food Safety, Service, and Cleanliness models)
Work hard in a fast-paced environment with a sense of urgency
Proactively contribute to the cleanliness of both Customer and Team Member areas
Respect your teammates by being on time for shifts
Specific Hospitality Team Lead job duties include:
Deliver excellentcustomer serviceby interacting with Customers with a smile, making eye contact, and speaking in a friendly tone
Work as acashierat the front counter, taking orders and payments with accuracy and speed
Take orders and serve Customers at thedrive thru
Bag and serve meals with accuracy and speed
Maintain clean and hospitable dining room and restrooms
Move with urgency and stay productive from the moment your shift starts
Keep your station clean, organized, and fully stocked
Display grit and positivity, particularly during rush periods
Own your impact on the Customer experience
What We Offer You
A positive and fun environment
Pay ranging from $18/hour to $20/hour based on availability & experience
Flexible schedules (and always closed on Sundays)
Leadership growth opportunities with development programs and stipends for those ready to advance
Free employee meals while working
Health insurance with employer contribution
Remarkable Futures Scholarship: up to $2,500/year toward your education
What We Ask
Bring a positive attitude and a willingness to serve
Be a dependable team player
Give your best effort, be willing to learn, and be coachable
Work hard and with a sense of urgency in a fast-paced environment
1+ years of previous leadership experience, as a Restaurant Manager or in another industry
Our Commitment to You
We are excited to build something meaningful at Chick-fil-A Great Lakes Crossing. We welcome you to apply for this leadershipopportunity so that we can grow together.
We review applications within 2–4 business days and will reach out by phone or email.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
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Worksite address
lake orion, MI, 48360, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.