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Job description
Hospitality Team MemberAt Chick-fil-A, we are committed to delivering exceptional hospitality and creating memorable experiences for every guest. The Hospitality Team plays a vital role in serving as the face of our restaurant—building genuine connections, anticipating needs, and ensuring every guest feels cared for.This role is designed for individuals who thrive on interaction, enjoy serving others, and bring energy and positivity to every shift.Greet and engage with guests in a warm, friendly, and genuine mannerTake orders accurately while creating a welcoming and efficient experienceDeliver meals and assist guests with their needs in the dining room or drive-thruMaintain a clean, inviting, and guest-ready environmentAnticipate guest needs and go above and beyond to exceed expectationsWork collaboratively with Logistics Team Members to ensure fast and accurate servicePassion for serving others and creating positive guest experiencesStrong communication and interpersonal skillsHigh energy with a friendly and outgoing personalityAbility to multitask while maintaining a guest-first mindsetTeam-oriented attitude with a willingness to support othersOpportunity to develop strong communication and people skillsExperience in delivering high-level hospitality in a fast-paced environmentGrowth and leadership development opportunities within Chick-fil-ALocation: Front of House (Guest-Facing Role)Positions include:Order Taking (Front Counter & Drive-Thru)Drive Thru Order FulfillmentDining Room HostCurbside & Mobile Order ServiceGuest Experience & Table TouchingAt Chick-fil-A, we believe every guest interaction matters. The Hospitality Team sets the tone for the entire experience—creating moments that guests remember long after they leave. If you enjoy connecting with people and making someone's day better, this is the role for you.Work schedule8 hour shiftWeekend availabilityDay shiftNight shiftBenefitsFlexible schedule401(k) matchingReferral program
Worksite address
louisville, KY, 40258, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.