About this opportunity
Pier Sixty Six lists this Host - Garden Room - Fine Dining opportunity in fort lauderdale, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
South Florida's beacon of hospitality, Pier Sixty-Six Resort has returned. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is a home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and wellbeing. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.
We currently have an opportunity for a well-rounded and seasoned Host - Fine Dining - Garden Room to join our Pier Sixty-Six Resort team! We are seeking friendly and outgoing individuals with Fine Dining experience to join our team as a Host. As a Host, you will be the first point of contact for our guests and outside visitors, providing them with a warm welcome and ensuring their dining experience starts off on a positive note. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering exceptional customer service.
Reporting to the outlet General Manager the restaurant, you will support and provide excellent service at our new fine dining signature restaurant on our iconic resort. This high-volume requires a passion for personalized service and guest engagement.
Responsibilities
Greet guests with a friendly and welcoming demeanor upon arrival
Escort guests to their tables and provide menus
Assist in seating Members and guests according to seating chart or guest preferences
Manage waitlist during peak hours and provide accurate wait time estimates
Answer phone calls and take reservations or provide information as needed
Maintain cleanliness and organization of the host/host station and dining area
Handle guest inquiries, complaints, or special requests with professionalism and efficiency
Adhere to departmental policies and procedures
Effectively communicate with peers, management, line, and front-of-the-house employees
Practice effective listening: (seek to understand)
Perform related duties as required
Be responsible for the cleanliness of the immediate work area as well as the general property
Adhere to proper grooming, dress and uniform standards as set forth by Resort policy
Be courteous to all guests and coworkers
Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
Maintain complete knowledge of all outlet offerings and resort information.
Physical Requirements
Ability to stand and walk for extended periods throughout the work shift.
Ability to frequently walk throughout the restaurant, including the host stand, dining areas, service areas, and other operational areas.
Ability to bend, stoop, reach, and occasionally kneel as needed to perform job duties.
Ability to carry and move menus, guest materials, seating charts, supplies, and other items weighing up to 25 pounds .
Ability to safely navigate crowded dining areas and maintain awareness of guests, team members, furniture, and service equipment.
Ability to use a computer, tablet, telephone, reservation system, and other standard front-of-house equipment.
Ability to perform repetitive hand and wrist movements associated with writing, computer use, handling menus, and operating reservation systems.
Ability to maintain visual and auditory attention to monitor guest arrivals, reservations, seating availability, and communications from team members.
Ability to communicate effectively with guests and team members in person and by telephone.
Ability to work in a fast-paced restaurant environment and remain on their feet during periods of high guest volume.
Ability to work varying shifts, including evenings, weekends, and holidays, as required by business needs.
Qualifications Energetic, enthusiastic, and motivated individual
Must be able to speak, comprehend, read, and write English
Must have effective communication skills
Ability to implement and uphold service standards
Ability to prioritize and organize work assignments
Ability to interact with all associates and guests of the resort
Ability to work well in stressful, high-pressure situations
Must be able to stand or walk for extended periods of time
Experience, Education, & Licensure High School Diploma or GED recommended
Some College experience or Degree recommended
Bilingual language preferred
Previous hostess experience in a professional setting is preferred
As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes: Group medical, dental, vision, life, and disability benefits
Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
An employee assistance program
Paid time off/sick time
Participation in a 401(k) plan with a company match
Complimentary team member meals
Complimentary room nights at CoralTree Hospitality managed properties
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort
Worksite address
fort lauderdale, FL, 33336, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.