About this opportunity
Moctezuma's Mexican Restaurant and Tequila Bar lists this Host/Hostess opportunity in gig harbor, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Description:
Job purpose
We are dedicated to hiring outstanding individuals who share our passion for serving guests and preparing quality food and beverages. Our people and their commitment to hospitality are what set us apart. We believe to wow our guests through epic hospitality, food & drink is a way we create raving fans & loyalty. The opportunities are endless.
Duties and responsibilities
• Identify & deliver exceptional service by greeting and serving our guests.
• Be knowledgeable and enthusiastic about the restaurant's menu and products.
• Greet and seats guests, present menus, inform them our guest of daily specials.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Treats all guests in a manner to ensure their complete satisfaction. Always strives to exceed guests' expectations.
• Takes names on a waiting list. Takes guest information and quotes wait times to guests accurately when tables are not immediately available.
• Runs the floor plan board. Observes tables and keeps track of clean, dirty and occupied tables.
• Cleans, organizes and stocks menus at host area.
• Answers phone and answers questions concerning the menu and restaurant.
• Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience.
• Fills to-go orders, roll silverware, and set up for the following day.
• Maintain cleanliness of host stand and entrance area, mopping and sweeping frequently.
• Maintains restrooms throughout shift.
Qualifications
Prior restaurant experience (preferred)
Customer service focused, solution oriented, presentable & optimistic approach
Must enjoy and be able to succeed in a fast-paced work environment
Ability to communicate clearly and professionally with customers and coworkers
Basic math and written communication skills
Ability to work a flexible schedule based on department and restaurant needs
Food handler's card is required according to our local and or state regulations
Working conditions
Hosts/Hostesses are on their feet most of the time. During busy dining periods, they are under pressure to serve customers quickly and efficiently. They must be able to work well as a team with wait staff to ensure that customers receive prompt service
Physical requirements Ability to stand and walk continually throughout an eight-hour shift
Ability to attend work as scheduled, working various schedules and shifts throughout normal business hours (some holidays and most weekends are required)
Ability to lift up to 40 lbs.
Wages by Location: $16.66 plus tips for Tacoma, Gig Harbor, and Silverdale locations
$21.10plus tips for Tukwila location
$17.00 - $20.00 for Bellevue Cantina Monarca location
Benefits: Employee Discount at Cantina Monarca & Moctezuma's
Paid Sick Leave
Spanish/English Language Class Tuition Reimbursement
Worksite address
gig harbor, WA, 98329, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.