About this opportunity
Yardbird lists this Host/Hostess opportunity in washington, District of Columbia. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Deeply rooted in Southern hospitality, Yardbird stands as an iconic establishment celebrated by both James Beard and Bon Appétit. Cherished family recipes and genuine warmth are infused into every bite. From its inception in the vibrant heart of Miami Beach, Yardbird has captivated guests with its unapologetically indulgent cuisine and award-winning bourbon selections. Join our team and be part of a legacy that combines culinary excellence with heartfelt hospitality.
We are seeking a friendly, enthusiastic, and professional Host/Hostess to be the welcoming face of our restaurant. You will play a key role in creating a positive first impression for our guests, ensuring their experience begins and ends with warmth and hospitality. If you excel in customer service and enjoy working in a dynamic environment, we'd love to have you on our team.
Responsibilities include but are not limited to:
Enthusiastically welcome every guest at the door
Go above and beyond to accommodate guests' special requests
Graciously say goodbye to all guests and extend an invitation to return to visit soon
Oversee daily restaurant reservations, pre-assign seating where necessary
Communicate with management regarding special orders, cake orders, and special requests - responsible for conveying all such information to management
Answer restaurant telephone courteously and efficiently
Escort guests to tables and assist in seating at tables; present menus and extend pleasantries
Work as a team, assist with all guests' and employees' needs and inquiries
Always maintain positive guest relations
Resolve guest complaints, ensuring guest satisfaction
Be familiar with all features and local attractions/activities to respond to guest inquiries accurately
Assist with managing the waitlist during busy times and provide accurate wait time estimates.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Maintain complete knowledge of scheduled daily activities and in-house groups, daily house count, table/seat/station numbers, proper table set ups, room capacity, hours of operation, price range and dress code of the restaurant
Perform all other job-related duties as requested
Qualifications: Prior experience in a hostess, front-of-house, or customer service role is preferred.
Excellent communication and interpersonal skills.
A friendly and approachable demeanor with a strong focus on guest satisfaction.
Ability to multitask and stay organized in a fast-paced environment.
Familiarity with reservation management systems is a plus.
Flexibility to work evenings, weekends, and holidays as needed.
EOE
Worksite address
washington, DC, 20022, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.