About this opportunity
The Original Pancake House lists this Host opportunity in kennewick, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Benefits:
Employee discounts
Flexible schedule
Opportunity for advancement
Position Overview: We are seeking a professional and welcoming Host to assist with the front-of-house activities at our restaurant. As the first point of contact, the Host plays a crucial role in ensuring guests receive a warm welcome and enjoy a memorable dining experience from arrival to departure. This is a part-time position and must be available on weekends.
Key Responsibilities:
Guest Reception: Warmly greet guests upon their arrival, manage reservations, and oversee seating arrangements to ensure a smooth flow of service.
Guest Service: Address and accommodate special requests, dietary needs, and seating preferences to enhance guest satisfaction.
Communication: Act as the primary liaison between guests and restaurant staff, ensuring clear and effective communication to facilitate efficient service and address any guest concerns promptly.
Operational Efficiency: Assist in maintaining the cleanliness and organization of the guest reception area, manage dining menus, and ensure all front-of-house materials are up-to-date and well presented.
Safety Compliance: Monitor and maintain compliance with all restaurant safety standards and sanitation regulations, ensuring a clean and safe environment for both guests and staff.
Qualifications:
Customer Service Experience: Prior experience in customer service or a hospitality role, with a demonstrated ability to engage and satisfy guests.
Communication Skills: Excellent verbal and written communication skills, capable of interacting warmly and effectively with guests and team members.
Attention to Detail: A keen eye for detail, ensuring all aspects of the guest experience are managed effectively from cleanliness to personal interactions.
Adaptability: Flexibility to work various shifts, including evenings, weekends, and holidays, and adapt to changing business needs.
Team Collaboration: Ability to work cooperatively in a team environment, supporting colleagues and contributing to a positive workplace.
Complete our short application today!
Worksite address
kennewick, WA, 99536, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.