About this opportunity
Innovative Dining Group lists this Host opportunity in napa, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Host Position at Casa Mani Resort Napa Valley
Innovative Dining Group is now hiring HOSTS to join our team! Innovative Dining Group (IDG) is hiring hosts at Casa Mani Resort Napa Valley, a newly reimagined lifestyle hotel as part of Curio Collection by Hilton. IDG has been selected to oversee culinary and F&B programs at the resort, creating an exciting opportunity to join an established, design-driven restaurant group as we expand into resort dining in Northern California. Located in the heart of Napa Valley, Casa Mani will feature multiple new dining outlets rooted in craftsmanship, seasonality, and quality ingredients. We're seeking hospitality professionals who are passionate about service, elevated dining, and professional growth. Join us at our hiring fair and be part of building a standout food-and-beverage experience in wine country.
What You'll Do:
A Host's duties primarily focus on ensuring that guests have a positive experience as soon as they walk through the door. Responsibilities include answering the phone, making reservations, greeting and seating guests, and answering questions about menu items and other general inquiries. Other specific hosting duties may include assisting management with administrative tasks and setting tables for guests.
Your Key Responsibilities:
Warmly and graciously greet all guests upon arrival and explain our restaurant concept
Seat parties based on guest preferences and balance customer flow in server sections
Upon seating, offer guests a menu and inform them of their server's name
When immediate seating is limited, record guest names and the number of people in the party
Provide guests with estimated waiting time and always maintain a professional, courteous attitude when confronted with hostile, impatient or irate guests
Accommodate special seating requests for guests whenever possible
Maintain the cleanliness and organization of the host stand
Inspect table for proper presentation and completeness
Clean menus of food and stains
Be available to fill in as needed to ensure a smooth and an efficient operation of the restaurant as directed by the Restaurant Manager or immediate supervisor
Create a welcoming environment for guests by greeting them, thanking them, and saying "good-bye"
Demonstrate excellent customer service skills and the ability to remain calm and composed under pressure
Embody and deliver on exceptional service and hospitality
Requirements:
2 years of previous and relevant experience in a high-end, high-volume restaurant.
Ability to multi-task and work efficiently under pressure
Strong communication skills, both with guests and teammates
A positive, upbeat attitude with a strong work ethic
Flexible availability to work days, nights, weekends – we're looking for team players who can adapt to the flow of the restaurant
A valid Food Handler Card and Alcohol Awareness Training Certificate (must have upon hire)
Ability to work standing for long periods, lift up to 25 lbs, and manage a physically demanding role
Must be 18 years or older
We are proud to be an Equal Opportunity Employer. We make all employment decisions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other characteristic protected by applicable law. We encourage everyone to respond.
Worksite address
napa, CA, 94559, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.