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Job description
Responsible to greet guests in an upbeat, friendly and courteous manner.
Responsibilities
Answer incoming reservation calls.
Complete reservations in the computerized reservation system.
Keep abreast of all food & beverage venues and menus.
Check availability on a continuous basis.
Perform other related duties as assigned.
Greet guest in a warm and friendly manner.
Answer the telephone and facilitate guest requests.
Using the table management system, manage incoming reservations and venue floor.
Assist with daily administrative work as per direction of the venue manager.
Perform other related duties as assigned.
Qualifications
Knowledge of basic food and beverage products.
Ability to perform basic/intermediate math skills.
Ability to operate office equipment and Table Management system.
Ability to read, write, and understand English.
Ability to communicate effectively and establish and maintain effective working relationships with guests, staff and management.
Knowledge, understanding and compliance of policies and procedures, job descriptions, daily memorandums, chemical labels and other instructions.
ADDITIONAL REQUIREMENTS
Prolonged standing and sitting.
Eye/hand coordination and manual dexterity.
Ability to distinguish letters, symbols, and colors.
Normal vision and hearing range.
Work may be performed in small area having a three-foot access.
Ability to tolerate varying conditions of noise level, temperature, illumination, and air quality.
Relevant experience in high quality, high volume operation preferred.
High School education or equivalent.
Food Safety Team Member Training required.
Training for Intervention Procedures (TIPS) required.
With 2,500 beautifully designed guest rooms and suites showcasing some of the best views in town, Planet Hollywood encompasses more than 100,000 square-feet of gaming, several lounges, various restaurants including Gordon Ramsay BurGR.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.