About this opportunity
Dania Entertainment Cen lists this Hostess opportunity in dania beach, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Why you should join our winning Team!
FUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach, a place where WORK = FUN. Working at our casino is about providing the best service and being a great team player! Join our F&B Team to provide the best customer service for our external and internal customers.
Hostess needed Thursday, Friday, and Saturday nights.
What You Will Be Doing
Greet guests and patrons personally and on the telephone, welcome and lead guest to their tables.
Offer appropriate seating arrangements, seat guest in an open section or at reserved table, answer phone calls and take reservations.
Assigns guest evenly across different servers' sections in the restaurant.
Maintains seating chart. throughout the shift, add guest's names to waitlist as necessary, notifies guest when table is ready.
Keep the guest as comfortable as possible.
Assist in setting up and cleaning up the restaurant during opening and closing.
Maintain clean and organized tables and assist room service when and as needed.
Keep the hostess station neat and organized.
Report any problems, issues or complaints to the F & B MOD.
Addresses and resolves customers concerns and complaints.
Reorganize the seating chart in the event that a shortage of servers.
Keeps in contact with servers to ensure the seating chart is properly balanced.
Thanks, guest, for dining at the restaurant when they leave, inviting them to comeback.
MUST be able to work weekends. Schedule is Thursday - Sunday.
All other duties as assigned.
The Ideal Candidate High School Diploma preferred.
2+ years of previous experience working as a Host / Hostess preferred.
Must be able to obtain the appropriate state occupational license.
Demonstrate Excellent interpersonal and customer service skills.
Ability to access and accurately input information using a moderately complex computer system.
Pays close attention to detail.
Maintains professional but friendly demeanor.
Capable to remain patient and polite when speaking to frustrated and argumentative guests.
Demonstrates ability to read and interpret restaurant's seating chart.
Team worker; communicates clear and effectively.
Possesses stamina required to remain walking and/or standing for an entire shift.
Demonstrates strong problem-solving skills.
Must be able to stand and exert well-paced mobility for up to 8 hours.
Must be able to lift up to 30 pounds.
Will be required to work a flexible schedule which includes nights, weekends and holidays.
Must apply and obtain the appropriate state occupational gaming license, which includes lifetime FBI criminal background check.
Must pass drug testing as per company's Drug Free Workplace Policy and applicable background checks.
Benefits You Will Enjoy 401(k) - Traditional and Roth Retirement Plan
401(k) - Up to 4% Employer Match
Onsite Employee Meal Discounts @ The Grill and Pizzelato
Onsite Entertainment Discounts @ Stage 954
Free Access to Learning Management Platform for continuous Learning and Development
Free Access to Financial Planning Resources through Amerant Bank
Free Access to Exclusive Discounts & Perks
Free Parking
Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.