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Marriott

Hotel Front Desk Agent

gaithersburg, MD

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Job description

As a Guest Experience Expert at Marriott International, Inc., you’ll be the welcoming face of our hotel, ensuring every guest enjoys a seamless, memorable stay. Based in our Hospitality & Travel department, you’ll handle check-in and check-out, resolve issues with empathy, and offer personalized recommendations. You’ll coordinate with housekeeping and other teams, manage reservations and billing, and maintain accurate guest records. Rooted in Marriott’s people-first culture, you embrace change, act with integrity, and help create an inclusive environment where guests and associates feel valued and cared for.

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