About this opportunity
North Central Group lists this Hotel General Manager opportunity in salt lake city, Utah. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel General Manager at the SpringHill Suites by Marriott Salt Lake City Airport.
Why You’ll Love Working with Us
The SpringHill Suites by Marriott Salt Lake City Airport is managed by NCG Hospitality, an award‑winning, family‑owned third‑generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team‑oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.
How You’ll Make An Impact
Lead all aspects of the property's operations, team development, guest experience, and financial performance to ensure a thriving, high‑performing property.
Operations & Team Leadership
Plan, develop, and oversee the day‑to‑day operations of the property, ensuring smooth and efficient execution across departments
Manage staffing functions including recruitment, onboarding, training, scheduling, and performance management
Foster an inclusive, fun, and safe workplace culture that supports team development and engagement
Guest Experience & Brand Standards
Deliver exceptional guest service and set high service expectations for the entire team
Maintain strong community and guest relationships to promote loyalty and satisfaction
Ensure compliance with brand and company standards, including cleanliness, certifications, and quality control protocols
Financial Performance & Sales Strategy
Prepare and implement the annual operating budget, revenue plan, and sales strategy
Lead all property‑level sales and revenue management efforts, including forecasting and budget reporting
Analyze financial performance, identify variances, initiate corrective actions, and complete required financial reports
What does success look like in this role?
College degree or at least five years of related work experience in business management, hospitality or related field
Strong customer service skills to include problem‑solving and complaint resolution
Strong interpersonal, relationship building and communication skills
Strong attention to detail and organized
Ability to work effectively and efficiently in a fast‑paced setting
Reliability and honesty
Desire to contribute to a supportive and effective team
What Will You Get At NCG Hospitality?
We take great pride in the inclusive environment we’ve created, attributing to our award‑winning status, while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the SpringHill Suites by Marriott Salt Lake City Airport.
Career Development
Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement
Team Member Perks
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day – earn bonuses for going above and beyond to support team and guests
Everyone Sells – earn cash for bringing in business to our propertiesPaid Volunteer hours – Earn money for community service
Health & Wellness Benefits
Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs
Financial Support
Same‑day pay options
Referral bonus – earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Health Savings Account
Structured bonus program
Ready To Grow With Us?
Visit ncghospitality.com to explore all current openings. View this short video on Who Is NCG Hospitality.
NCG Hospitality is an Equal Opportunity Employer. We participate in E‑Verify to confirm work authorization for all new hires.
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Worksite address
salt lake city, UT, 84193, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.