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Job description
Hotel Night Auditor, Hilton Garden Inn Brookfield Conference CenterJoin a 2025 USA Today Top Workplace Winner! Starting at $18.50/hour; experienced candidates may qualify for a higher wage. Must be available to work 2-3 days a week, 11 pm-7 am, including weekends. Must have a minimum of 1 year of hotel front desk experience. All shifts are overnight shifts.Our friendly and attentive Hotel Night Auditor is committed to going the extra mile to deliver high-quality service to our guests while performing nightly balancing duties, daily paperwork and shift reports related to the property's business transactions.Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting recordsGreet and interact with guests in a warm, friendly and professional mannerProvide highest level of service by anticipating, listening attentively, and responding promptly to guests' needsPromptly handle guest service requests and guest complaints to meet and exceed guest expectationsMake reservations, check-in and check-out guests, process paymentsPerform tasks such as answering phones, maintain a cash drawer, operate office equipmentEnsure guest and property safety by knowing all safety, security and emergency proceduresThe Hotel Night Auditor position is more than a job, it's a path to a fulfilling adventure, one that you direct and we guide. A place where your impact matters, your growth is supported, and your contributions are valued. We'll invest in you, providing tools, resources, and mentorship to help you succeed all while staying true to our core values of Growth, Fun, Trust, and Responsibility. We take great pride in the inclusive environment we've created attributing to our award-winning status, an experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Hilton Garden Inn Brookfield Conference Center.Ability to work overnight from 11:00 p.m. until 7:00 a.m.Understanding of general accounting practices and ability to compile facts and figuresStrong oral and written communication and interpersonal skillsMotivated to maintain excellent customer service reputationStrong attention to detail, organization and follow-up abilitiesAbility to be patient and creatively problem solveThe Hilton Garden Inn Brookfield Conference Center is proudly managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties.Personalized career pathing and skill developmentLeadership and mentorship programsEducational and certification reimbursementWorldwide hotel discounts and free stays at NCG Hospitality managed hotelsCatch of the Day – earn bonuses for going above and beyond to support team and guestsEveryone Sells – earn cash for bringing in business to our propertiesPaid Volunteer hours – Earn money for community serviceMedical, dental, and vision plansPaid sick time and Paid Time OffVirtual telehealth access and employee assistance resourcesMonthly health and fitness reimbursement programsSame-day pay optionsReferral bonus – earn cash for bringing great team members401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is proud to be an Equal Opportunity Employer. Compensation: $18.50 per hour
Worksite address
brookfield, WI, 53005, US
Who can apply
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