MGM Resorts

Hotel Operations Leader - Guest Experience & Strategy

national harbor, MD

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Job description

MGM Resorts International at National Harbor seeks a Director Hotel Ops to direct the property hotel team and drive operational and financial performance, aligned with MGM’s service standards.

The role oversees Front Office, Front Services, Group Reservations & VIP Services, focusing on delivering an exceptional guest experience across all hotel operations in a dynamic entertainment environment.

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