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Colwen Management Inc

Hotel Operations Leader | Guest Service & Team Growth

northern, KY

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About this opportunity

Colwen Management Inc lists this Hotel Operations Leader | Guest Service & Team Growth opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Residence Inn Boston Downtown/South End, part of Colwen Hotels, seeks an experienced Assistant General Manager to lead daily hotel operations and guest service excellence. This role requires hands-on leadership across Front Office, Housekeeping, F&B, and Maintenance, with a focus on staff development and achieving service standards.

The ideal candidate will drive guest satisfaction, oversee recruitment, and support budgeting and profitability while maintaining a positive, collaborative work

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