About this opportunity
Omni Hotels & Resorts lists this Hotel Technology Manager opportunity in dallas, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Omni Service Center, 4001 Maple Ave, Dallas, Texas, United States of America
Job Description
Posted Monday, April 27, 2026 at 5:00 AM
Omni Corporate Offices
Omni Hotels and Resorts creates genuine, authentic guest experiences at over 50 distinctive luxury hotels and resorts in leading business gateways and leisure destinations across North America. Omni Hotels is known for its exemplary culture, authenticity to the markets in which we operate, innovation and exceptional service. Our commitment to career development has created tenure and loyalty that enables us to perpetuate our family atmosphere.
Overview:
The Hotel Technology product manager is a key member of the Omni Service Center (OSC) IT team based in Dallas, TX and is responsible for product management of various hotel technologies. This role works closely with hotel operations and OSC business units serving as the product subject‑matter expert presenting new products and new feature enhancements. The Hotel Technology Product Manager manages product implementation and is responsible for fostering vendor partnerships.
Responsibilities:
Manages hotel technology product solutions and vendor relationships.
Understands and documents currenttechnicalrequirements (as prescribed by the vendor), e.g., server specs and configuration, database versions and configurations, workstation and peripheral requirements, etc.
Creates product roadmaps, functionality and standards documentation with collaboration from Hotel Technology team members and relevant teams within the organization.
Maintain an inventory of products under purview with all pertinent information.
Own the end‑to‑end health, value, and lifecycle of assigned hotel technology products.
Provides budget guidance on operational costs and asset management.
Project manage deployment of technology upgrades and enhancements: Contract negotiation, resource management, invoicing, and support handoff.
Verifies project proposals submitted for consideration and ensures they adhere to product standards.
Products within the Hotel Technology stack are listed below. The Product Manager will be responsible for a subset of the following products.
Door Locks / Access Control / Parking Systems
Ancillary Management Systems (Golf, Spa, Membership, Activities)
Employee Safety Devices / Employee Communications
Digital Signage / Menus
Safety and Security Systems
Qualifications:
Associates Degree in a hospitality or technology related field or equivalent experience
Minimum 2-3 years of technology product and vendor management
Experience working with the hospitality industry is preferred
Knowledge of hotel operations and familiarity with hotel technical products
Proficient in project management methodologies and Microsoft Office Suite (O365) products
Ability to manage multiple concurrent projects and competing priorities
Aptitude for innovation and the ability to present succinct product ideas to leadership
Understanding of vendor product roadmaps and their impact on technology strategies
Experience working with cross‑functional teams at different reporting levels
Excellent communication, interpersonal, organizational, presentation and problem‑solving skills
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to:
Omni Service Center, 4001 Maple Ave, Dallas, Texas, United States of America
#J-18808-Ljbffr
Worksite address
dallas, TX, 75215, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.