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Old Chicago Restaurants

Hourly Supervisor/Department Manager

sioux city, IA

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About this opportunity

Old Chicago Restaurants lists this Hourly Supervisor/Department Manager opportunity in sioux city, Iowa. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Title: Hourly Shift Supervisor / Department Manager

Status: Hourly / Non-Exempt

Reports To: General Manager, Assistant General Manager, or Owner

Key Responsibilities

Shift Leadership: Act as Manager-on-Duty, run pre-shift meetings, direct station flow, and manage peak-hour pacing.

Staff Coaching: Train new hires, mentor team members in real time, and enforce company policies.

Guest Relations: Greet customers, monitor satisfaction, and handle service recovery or complaints with empathy.

Quality & Safety: Monitor food temperatures, cleanliness, and compliance with health and sanitation codes.

Operations Support: Oversee opening and closing checklists, manage cash drawers and safe drops, and track basic inventory.

Qualifications & Requirements

Experience: 1+ years of restaurant or hospitality experience; previous lead or training experience preferred.

Skills: Strong communication, basic math and cash handling, and multi-tasking abilities.

Certifications: Valid food handler or ServSafe manager certification (where required).

Physical: Ability to stand or walk for up to 8 hours and lift up to 25-30 lbs

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Worksite address

sioux city, IA, 51110, US

Who can apply

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