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Job description
The View From the Water Tower
nThe Household Goods/Residential Moving Consultant is responsible for generating new business and managing client relationships within the local Wisconsin market . This role focuses on helping homeowners, renters, and residential partners plan and execute seamless relocation experiences. The consultant will drive sales through business development, networking, and responding to inbound inquiries, while guiding clients through the moving process from initial consultation to project completion.
nDive In! Your Key Responsibilities & Duties
nnLearn and understand residential relocation services and processes
nConduct in-home and virtual surveys to accurately assess job scope, size, and pricing
nProvide consultative guidance to customers on moving services, options, and expectations
nRespond promptly to customer inquiries, questions, and concerns
nCollaborate with operations, dispatch, and moving crews to ensure successful outcomes
nDevelop new business relationships with residential interior designers, realtors, builders, and home service professionals
nBuild referral networks with property managers, apartment communities, and senior living communities
nParticipate in networking events, community involvement, and industry organizations
nDemonstrate persistence, creativity, and energy in developing new business opportunities
nMaintain strong follow-up and pipeline management practices
nRepresent Coakley Brothers with professionalism and a customer-first mindset
n nCoakley Competencies
nnStrong customer service and interpersonal skills
nExcellent verbal and written communication skills
nDetail-oriented with strong organizational skills
nAbility to manage multiple priorities in a fast-paced environment
nStrong analytical, negotiation, and problem-solving abilities
nHonest, ethical, and professional business demeanor
nConfident and consultative sales approach
nPositive attitude with strong work ethic
nPassion for delivering exceptional customer experiences
nBasic computer proficiency and ability to learn company software systems
nValid driver's license required
nFlexibility to work extended hours during peak summer moving season and occasional weekend or evening walkthroughs
n nWork Environment
nThis position requires time spent outside of the office conducting in-home walkthroughs, engaging with clients, attending networking events, and visiting job sites. When not prospecting or servicing clients in the field, the expectation is that you are in the office focusing on CRM activity, outreach, pipeline development, and internal collaboration with the team.
nPhysical Demands
nThis position requires frequent walking, climbing stairs, and conducting in-home surveys using a tablet/iPad. Occasional light lifting of up to 25 pounds may be required.
nWhat You Bring
nn2+ years of sales experience preferred (service-based or consultative sales a plus)
nProven ability to meet or exceed sales goals
nExperience with networking, referrals, and relationship-based selling preferred
n nSuccess Looks Like
nSuccess in this role requires strong relationship-building skills, local market knowledge, and a customer-first mindset . The Consultant collaborates closely with operations teams to ensure a smooth, stress-free moving experience while consistently identifying opportunities to grow market presence and exceed sales goals.
nWhy Coakley?
nAt Coakley Brothers and Brothers Interiors, we believe that exceptional customer service begins with how we treat each other. Our Diamond Class Customer Service philosophy centers on supporting our internal teammates just as much as our external clients. By anticipating one another's needs and working collaboratively, we're able to deliver efficient, thoughtful, and high-quality outcomes across every project.
nYou'll be part of a team that takes a consultative, personalized approach, matching the right products, timelines, and solutions to each client's unique needs. As a 137+ year old family-owned company, we're proud of our legacy and culture. Here, you're not just another employee; you're part of the Coakley Crew. We believe in showing up for each other, inside and outside of work, and creating a workplace where people feel valued, connected, and supported.
Worksite address
milwaukee, WI, 53244, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.