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Holiday Inn Express, Plattsburgh

Housekeeping Manager

Highgate Center, VT

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About this opportunity

Holiday Inn Express, Plattsburgh lists this Housekeeping Manager opportunity in Highgate Center, Vermont. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Housekeeping ManagerFull-Time

Holiday Inn Express 

Holiday Inn Express is seeking an experienced, organized, and hands-on Housekeeping Manager to lead our housekeeping and laundry operations. This position is responsible for maintaining high standards of cleanliness throughout the hotel while effectively managing staff, productivity, supplies, and daily room readiness.

The ideal candidate is a strong leader who is willing to work alongside the team when needed and takes pride in maintaining a clean, well-organized property.

ResponsibilitiesLead and supervise the daily operations of the housekeeping and laundry departments

Schedule housekeeping staff based on occupancy, arrivals, departures, and business needs

Assign daily room boards and responsibilities to room attendants and laundry staff

Inspect guest rooms and public areas to ensure cleanliness and hotel standards are consistently met

Ensure guest rooms are cleaned and released in a timely manner for arriving guests

Monitor housekeeping productivity, labor hours, and staffing levels

Train, coach, and provide ongoing feedback to housekeeping team members

Assist with interviewing, onboarding, and training new employees

Address attendance, performance, and conduct concerns in accordance with hotel policies

Communicate closely with the Front Desk regarding room status, early arrivals, special requests, and priority rooms

Report and follow up on maintenance issues identified in guest rooms and public areas

Manage housekeeping supplies, linens, amenities, and cleaning products

Maintain appropriate inventory levels and assist with ordering supplies as needed

Monitor linen condition and help control loss, damage, and unnecessary replacement

Ensure housekeeping carts, storage rooms, linen closets, and work areas remain clean and organized

Oversee proper use and storage of cleaning chemicals and equipment

Ensure team members follow safety, sanitation, and chemical-handling procedures

Respond professionally to guest cleanliness concerns and assist with resolving service issues

Maintain lost-and-found procedures and documentation

Assist with room cleaning, inspections, laundry, and other department duties when operational needs require

Work with hotel management to identify opportunities to improve cleanliness scores, efficiency, and guest satisfaction

Ensure compliance

Worksite address

Highgate Center, VT, 12901-6514, US

Who can apply

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