About this opportunity
b873581b-1203-4072-8b55-0d6dd9d414f5 lists this Housekeeping Supervisor 2nd Shift opportunity in wrightsville beach, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
As the
Housekeeping Manager
, you will oversee the daily operations of the housekeeping department to ensure exceptional cleanliness standards, operational efficiency, and an outstanding guest experience. This role is responsible for supervising housekeeping staff, maintaining quality standards across guest rooms and public spaces, and ensuring the department operates efficiently while supporting Trailborn’s brand standards.
The Housekeeping Manager leads room attendants and housekeeping associates, coordinates daily room assignments, and works closely with Front Office, Engineering, and Operations teams to ensure rooms are guest-ready and the property consistently reflects Trailborn’s commitment to excellence.
The ideal candidate is a hands-on leader with strong hospitality experience, excellent attention to detail, and a passion for coaching teams and delivering exceptional guest experiences.
Supervise daily housekeeping operations, including guest rooms, public areas, and back-of-house spaces.
Lead and support housekeeping associates through training, coaching, and performance management.
Conduct room inspections to maintain quality, cleanliness, and presentation standards.
Coordinate with the Front Office team to ensure timely room readiness and guest satisfaction.
Assist with hiring, onboarding, and training new housekeeping associates.
Maintain inventory of cleaning supplies, linens, and equipment while supporting cost control initiatives.
Ensure compliance with all safety, sanitation, OSHA, and company policies.
Address guest concerns related to housekeeping promptly and professionally.
Support departmental engagement initiatives and help foster a positive team culture.
Maintain housekeeping documentation, logs, and operational records.
Minimum 2 years of housekeeping leadership experience in hospitality (Supervisor or Manager level).
Experience overseeing housekeeping operations in a hotel, resort, or similar environment.
Basic knowledge of housekeeping inventory management and supply controls.
Familiarity with property management systems (PMS) preferred.
Bilingual (Spanish/English) preferred.
Experience managing schedules and staffing levels based on occupancy.
Strong leadership and team supervision
Attention to detail and quality control
Organization and time management
Guest service and service recovery
Ability to navigate multiple floors and outdoor spaces as required by the property.
Full Time
Part Time
Seasonal
Medical
(with company contribution)
Dental
(with company contribution)
Hospitality demands a flexible schedule that may require extended hours as the business requires coverage including seasonality– on any day at any hour, including evenings, weekends, and holidays.
Full Time
We celebrate diversity and are committed to fostering an inclusive and supportive workplace for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws.
If you require assistance or an accommodation due to a disability, please inform us during your application process.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.