About this opportunity
IHG lists this Houseperson InterContinental Hotel & Conference Center opportunity in cleveland, Ohio. Review the employer’s description below for duties, qualifications and application requirements.
Job description
HousepersonAssist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff.At IHG Hotels we want our guests to relax and be themselves which means we need team members to:Be you – by being natural, professional and personable in the way you are with peopleGet ready – by taking notice and using your knowledge so that you are prepared for anythingShow you care – by being thoughtful in the way you welcome and connect with guestsTake action – by showing initiative, taking ownership and going the extra mileDuties and ResponsibilitiesFinancial Returns:• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.People:Promote teamwork and quality service through daily communication and coordination with other departments.Report to supervisor needed repairs or unsafe conditions.Guest Experience:Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.Respond to guests' requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner.Responsible Business:May collect newspaper and other items for recycling.Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants.Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors.Remove all dirty linen from assigned Room Attendants' carts and closets and transport to laundry.Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas.May regularly assist with deep cleaning projects.May assist with other duties as assigned.Qualifications and RequirementsBasic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.This job requires ability to perform the following:Carrying or lifting items weighing up to 75 pounds and pushing and or pulling items up to 300 poundsFrequently standing up and moving about the facilityFrequently handling objects and equipment to maintain the facilityFrequently bending, stooping, and kneelingOther:Communication skills are utilized a significant amount of time when interacting with guests and employees.Reading and writing abilities are utilized often when reading assignments and completing checklists.May be required to work nights, weekends, and/or holidays.The rate of pay for this role is $17.50/hr.
Worksite address
cleveland, OH, 44106, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.