About this opportunity
We Stay Nos Quedamos lists this Housing Assistant (Entry level) opportunity in bronx, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Position Overview
The Housing Assistant is a full-time entry-level position working directly under the Housing
Director to support Nos Quedamos’ housing stabilization, asset management, and advocacy efforts.
This role is central to day-to-day housing program operations and resident support across
approximately 450 units, and is often the first point of contact for residents, applicants, and
program participants.
The Housing Assistant provides direct services to residents and applicants, supports
housing-related applications and compliance, assists with resident engagement and organizing, and
ensures accurate documentation and reporting. This position is ideal for someone early in their
career who is community-centered, highly organized, and committed to housing justice in the South
Bronx.
Core Responsibilities & Workflow
Core responsibilities and a clear, resident-centered workflow focused on intake → stabilization
support → coordination → documentation → follow-up. Responsibilities are grouped below to
reflect how the work happens day to day.
Resident Intake & Housing Stabilization Support
Serve as a primary point of contact for residents and applicants seeking housing-related
assistance
Conduct intakes, housing assessments, and resident one-on-one meetings
Assist residents with completing housing-related forms and applications
Verify documentation related to income, assets, background, and eligibility
Support lease renewals, recertifications, housing voucher applications, and compliance
paperwork
Monitor and document resident progress toward housing stabilization goals
Tenant Relations & Property Coordination
Respond to tenant inquiries, concerns, and complaints related to housing
Facilitate communication between residents, property management, and NQ leadership
Assist with scheduling and tracking maintenance requests and repairs
Support the implementation of housing policies and procedures
Interface regularly with building and property management teams
Resident Engagement, Outreach & Advocacy
Support resident engagement and organizing across approximately 450 units
Assist with outreach, food distributions, community events, and workshops
Promote upcoming programs, trainings, and events to residents
Support the establishment and ongoing coordination of a Resident Advisory Committee
Contribute to resident communications, including newsletters and event reminders
Administrative, Data & Reporting Support
Answer phones, field incoming calls, and route issues to the appropriate housing team
member
Schedule resident appointments and provide follow-up
Create, update, and maintain accurate client and tenant files
Enter data into internal databases and tracking systems
Document all resident interactions and services provided
Assist with reports and documentation for management, funders, and compliance
Resource Coordination & Financial Empowerment Support
Connect residents to external resources, including financial assistance and social services
Assist with financial empowerment referrals and programming as needed
Coordinate with service providers and partners to support resident needs
Organizational Support
Clearly articulate the mission, values, and objectives of Nos Quedamos to residents and
partners
Provide general support to visitors and program clients
Meet position-specific performance and grant deliverable goals
Perform other related duties as assigned
Qualifications & Skills
Commitment to housing justice, community preservation, and resident-centered work
Strong organizational skills and attention to detail
Ability to manage multiple tasks and meet deadlines
Strong verbal and written communication skills with diverse populations
Problem-solving skills, including the ability to address tenant issues and help resolve conflicts
Comfort handling sensitive information with discretion and professionalism
Basic proficiency with databases, spreadsheets, and Google Workspace tools
Preferred:
Entry-level experience (0–2 years) in housing, social services, community development, or
nonprofit administration
Experience assisting clients with applications, eligibility verification, or intake processes
Familiarity with affordable housing, tenant rights, or housing stabilization programs
Spanish language proficiency
Lived experience or strong ties to the South Bronx community
Core Competencies
Resident-centered and community-driven approach
Reliability, follow-through, and accountability
Cultural humility and respect for lived experience
Strong interpersonal and communication skills
Adaptability in a fast-paced, community-based environment
Why Join Nos Quedamos
Nos Quedamos is a women-led, community-based organization with a decades-long legacy of
fighting displacement and advancing resident-led planning in the South Bronx.
This role offers hands-on experience in housing stabilization, asset management, resident
engagement, and advocacy—while contributing directly to the preservation of affordable housing
and community power.
Must be able to work Monday-Friday. Must be able to work in person at our Bronx Headquarters with a
flexible schedule that includes evenings, weekends and travel. *The hybrid work schedule is subject to change based on organizational needs.
Worksite address
bronx, NY, 10400, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.